At a Glance
- Tasks: Lead IT Service Continuity planning and manage risk to ensure business resilience.
- Company: Join a leading organisation focused on strengthening IT service continuity.
- Benefits: Enjoy a competitive daily rate and hybrid working options.
- Why this job: Make a real impact by enhancing business continuity and collaborating with diverse teams.
- Qualifications: ITIL Certification and proven experience in IT Service Continuity Management required.
- Other info: This is a 3-month contract role based in Manchester, starting early May.
An exciting opportunity has opened up for a contract IT Service Continuity Manager to join a leading organisation on a 3-month basis. This is a critical role designed to strengthen the business's resilience by leading continuity planning, executing service recovery exercises, and managing risk to IT services.
Role and Responsibilities:
- Own and maintain the IT Service Continuity Management (ITSCM) process and plans.
- Regularly review and update continuity and risk documentation.
- Develop and execute an annual business continuity and disaster recovery exercise schedule.
- Perform end-to-end failover testing and recovery assurance.
- Liaise with third-party service providers to ensure recovery readiness and contractual compliance.
- Identify, govern, and manage business continuity and ITSC-related risks.
- Support the major incident and problem management processes.
- Produce regular status and risk reports, and lead governance meetings with internal and external stakeholders.
- Collaborate with technical architects, delivery managers, risk managers, and project teams.
- Identify opportunities to enhance business continuity efficiency and effectiveness.
Essential Skills and Requirements:
- ITIL Certification (mandatory).
- Proven track record in IT Service Continuity Management.
- Strong understanding of risk management frameworks and operational service functions.
- Accreditation or experience with ISO22301, ISO27001, and ISO31000.
- BCI affiliation at AMBCI level (or equivalent).
- Experience with ServiceNow.
- Excellent communication and stakeholder management skills.
- Ability to identify key risks, present findings clearly, and manage mitigation.
Contract Details:
- Duration: 3 months
- Start: Early May
- IR35: Inside IR35
- Daily Rate: £500-£600
- Location: Manchester / Hybrid
Business Continuity Manager employer: Intec Select Ltd
Contact Detail:
Intec Select Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Continuity Manager
✨Tip Number 1
Network with professionals in the IT Service Continuity field. Attend industry events or webinars to connect with others who may have insights into the role and can provide referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and best practices in IT Service Continuity Management. This will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your skills in risk management and continuity planning. Tailoring your stories to align with the job responsibilities can make a strong impression.
✨Tip Number 4
Research the company’s current IT Service Continuity practices and any recent challenges they may have faced. This knowledge can help you ask insightful questions during the interview and show your genuine interest in the role.
We think you need these skills to ace Business Continuity Manager
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the IT Service Continuity Manager position. Make sure you understand the key responsibilities and essential skills required, such as ITIL certification and experience with risk management frameworks.
Tailor Your CV: Customise your CV to highlight relevant experience in IT Service Continuity Management. Emphasise your achievements in continuity planning, risk management, and any specific projects that align with the role's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for business continuity and your understanding of the challenges faced in this area. Mention specific examples from your past work that demonstrate your ability to manage risks and lead recovery exercises.
Highlight Relevant Certifications: Make sure to prominently display your ITIL certification and any other relevant qualifications, such as ISO accreditation or BCI affiliation. This will help you stand out as a qualified candidate for the position.
How to prepare for a job interview at Intec Select Ltd
✨Know Your ITIL Inside Out
Since ITIL certification is mandatory for this role, make sure you can discuss its principles and how you've applied them in past experiences. Be ready to provide specific examples of how ITIL has helped you manage service continuity.
✨Demonstrate Risk Management Expertise
Prepare to talk about your understanding of risk management frameworks like ISO22301 and ISO27001. Highlight any relevant experiences where you've identified and mitigated risks in IT services, as this will show your capability in managing business continuity.
✨Showcase Your Communication Skills
This role requires excellent communication and stakeholder management skills. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like service recovery exercises or governance meetings.
✨Familiarise Yourself with ServiceNow
If you have experience with ServiceNow, be prepared to discuss it. If not, do some research on how it integrates with IT Service Continuity Management. Showing that you're proactive about learning new tools can impress the interviewers.