At a Glance
- Tasks: Execute and optimise CRM campaigns using Braze across various channels.
- Company: Join a global CRM consultancy partnering with a leading retail brand.
- Benefits: Competitive pay, flexible work options, and potential for permanent role.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Be part of a transformative project shaping future customer communications.
- Qualifications: Experience with Braze, CMS, and strong HTML/CSS skills required.
A global CRM consultancy is partnering with an enterprise retail company to support the execution and optimisation of CRM campaigns within Braze across Email, Push Notifications, SMS and WhatsApp channels. This is a hands-on production role focused on campaign delivery, template management, workflow optimisation and marketing automation operations within a global CRM environment.
The ideal candidate will have strong Content, CMS and AEM (Adobe Experience Manager) skills with recent capabilities in Braze for drag & drop editing with HTML, CSS and JS. One Stage MS team interview to start ASAP.
Key Responsibilities- Build, configure and deploy CRM campaigns within Braze
- Execute personalised customer journeys using segmentation, targeting and automation rules
- Support HTML/Liquid template creation and front-end campaign setup
- Conduct QA checks and validate customer communications across channels
- Manage campaign timelines, content updates and deployment activities
- Create and maintain workflows, playbooks and operational documentation
- Support onboarding and training of internal teams on Braze processes
- Identify opportunities to simplify workflows and improve campaign automation
- Support rollout of global CRM operational processes and best practices
- Experience working with Braze or similar CRM/Marketing Automation platforms is a must have
- Experience with CMS capabilities including Adobe Experience Manager is a must have
- Background within CRM campaign execution, marketing operations or lifecycle marketing
- Understanding of customer journey orchestration and campaign workflows
- Experience with HTML, Liquid or email template configuration desirable
- Strong attention to detail with excellent organisational skills
- Comfortable managing multiple campaigns within a fast-paced global environment
- Strong communication and stakeholder management skills
This is an excellent opportunity to join a globally recognised brand undergoing a large-scale CRM and marketing automation transformation, playing a key role in shaping future Braze operations and customer communications delivery.
Braze CRM Campaign Specialist employer: Intec Select Ltd
Join a globally recognised brand in London as a Braze CRM Campaign Specialist, where you'll be part of a dynamic team driving CRM and marketing automation transformation. Enjoy a flexible work culture with one day a week in the office, competitive pay, and opportunities for professional growth within a supportive environment that values innovation and collaboration. This role not only offers hands-on experience with cutting-edge technology but also the chance to shape the future of customer communications in a fast-paced global setting.
StudySmarter Expert Advice🤫
We think this is how you could land Braze CRM Campaign Specialist
✨Tip Number 1
Get to know the company inside out! Research their CRM strategies, recent campaigns, and how they use Braze. This will help you tailor your conversation during the interview and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice makes perfect! Prepare for the MS Teams interview by running through common questions related to CRM campaign execution and your experience with Braze. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your skills! If you have any previous work or projects that highlight your expertise in HTML, CSS, or campaign management, be ready to discuss them. We love seeing real examples of your work that demonstrate your capabilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to keep the conversation going and remind them of your enthusiasm for the role.
We think you need these skills to ace Braze CRM Campaign Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Braze CRM Campaign Specialist role. Highlight your experience with CRM platforms, especially Braze, and any relevant skills in HTML, CSS, and JS. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about CRM and how your skills can help us optimise campaigns. Be sure to mention your experience with Adobe Experience Manager and any successful campaigns you've managed.
Showcase Your Technical Skills:Since this role is hands-on, don’t forget to showcase your technical skills in your application. Mention specific projects where you’ve used Braze or similar platforms, and detail your experience with campaign delivery and automation processes.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Intec Select Ltd
✨Know Your Braze Inside Out
Make sure you’re well-versed in Braze’s features and functionalities. Familiarise yourself with campaign delivery, template management, and automation operations. Being able to discuss specific examples of how you've used Braze in past roles will show your hands-on experience.
✨Show Off Your HTML and CSS Skills
Since the role requires strong skills in HTML, CSS, and JS, be prepared to demonstrate your knowledge. Bring examples of previous campaigns where you’ve implemented these skills, and if possible, be ready to discuss any challenges you faced and how you overcame them.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about how you would handle campaign optimisation or workflow simplification. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Highlight Your Communication Skills
This role involves managing multiple stakeholders, so showcasing your communication skills is key. Prepare examples of how you’ve effectively communicated with teams or clients in the past, especially in a fast-paced environment. This will demonstrate your ability to manage relationships and expectations.
