At a Glance
- Tasks: Troubleshoot and resolve IT issues while supporting exciting projects like cloud transformation.
- Company: Join a dynamic team in Maidstone, Kent, focused on innovative IT solutions.
- Benefits: Earn £40,000 to £45,000 plus a 5% bonus and additional perks.
- Other info: Great opportunity for career growth in a collaborative environment.
- Why this job: Be the go-to tech hero, ensuring colleagues have the tools to succeed.
- Qualifications: 5+ years in IT support with strong server and network skills required.
The predicted salary is between 38250 - 46750 £ per year.
3rd Line IT Support Engineer
Our client is seeking a 3rd Line IT Support Engineer to join their team and play a key role in keeping our systems running smoothly and delivering on a number of interesting projects, network refresh, ERP implementation, on – premise to cloud transformation and the integration of a new ticketing system.
Our client is looking to pay between £40,000 to £45,000 circa, to be based in Maidstone, Kent with additional benefits including a 5% bonus potential.
You’ll be the go-to person for troubleshooting, resolving issues, and supporting business-critical projects, ensuring our colleagues have the tools they need to succeed.
What you’ll do
Provide support across hardware, software, phones, mobiles, and specialist systems.
Manage helpdesk enquiries, escalating where needed and seeing issues through to resolution.
Support servers (Windows 2012/2016), Exchange 365, backups (Veeam), and network infrastructure.
Set up new sites, accounts, and mobile devices.
Maintain IT documentation and ensure smooth daily operations.
What we’re looking for
Minimum 5 years’ experience in IT support or service function with experience in a 3rd Line Support position is a must have.
ERP management capabilites (ideally COINS or Netsuite) Technical expertise in Server Maintenance (2012 to 2016), Backups (Veeam) and Network Infrastructure is a must have Strong knowledge of Microsoft environments (Office, Share Point, AD, Exchange).
Confident, customer-focused problem solver with excellent communication skills.
Full UK driving licence and flexibility to travel to sites.
Eligible to work in the UK
3rd Line Support Engineer in Aylesford employer: Intec Select Ltd
Intec Select Ltd is an exceptional employer, offering a dynamic work environment in Wolverhampton where innovation meets engineering excellence. With competitive salaries, substantial bonuses, and comprehensive health benefits, employees are encouraged to grow and thrive in their careers while contributing to cutting-edge banking platforms. The company fosters a collaborative culture that values leadership and creativity, making it an ideal place for those looking to make a meaningful impact in the payments industry.
