At a Glance
- Tasks: Provide 1st and 2nd line IT support for hardware, software, and applications.
- Company: Join a dynamic internal IT team in the construction sector.
- Benefits: Rolling contract with potential for permanent position and hands-on experience.
- Other info: Travel to various sites and work in a collaborative environment.
- Why this job: Make a real impact by supporting diverse systems and users across exciting projects.
- Qualifications: Experience in IT support, strong problem-solving skills, and a full UK driving licence.
The predicted salary is between 30000 - 40000 £ per year.
Salary: £? - ? per year
Requirements
- Hands-on experience in an IT support or service role across multiple sites.
- Working knowledge of MS Office, including Access and SharePoint.
- Exposure to Exchange 365, Mimecast, and Azure is desirable.
- Strong problem-solving skills with excellent customer service.
- Confident communication skills and the ability to work well as part of a team.
- Full UK driving licence (manual) and access to own car.
- Right to work in the UK.
Responsibilities
- Provide 1st and 2nd line IT support for hardware, software, and applications.
- Log, resolve, and escalate helpdesk issues to 3rd line support or external suppliers where needed.
- Support specialist systems such as AutoCAD, Bluebeam, Asta Powerproject, and Lecia.
- Maintain and improve IT documentation and help ensure compliance with PCI DSS, Cyber Essentials, and GDPR.
- Assist with site setups, network infrastructure, and mobile phone provisioning.
- Support core IT systems including Exchange 365, Mimecast, Manage Engine Service Desk Plus, and security tools.
- Travel to sites at least one day per week to deliver and maintain IT services.
- Support servers, desktops, laptops, tablets, mobile devices, applications, and Azure cloud-related systems.
- Contribute to site setups, Active Directory management, and day-to-day service continuity.
Technologies
- Active Directory
- Azure Cloud
- Hardware Support
- Mobile
- Network Security
- SharePoint
- Office 365
We are seeking an experienced 2nd Line Support Analyst to join our internal IT team as an IT Support Engineer. This is a varied, hands-on role supporting a wide range of systems, users, and specialist software across our construction projects. We offer a 2-month rolling contract starting ASAP, with scope to move into a permanent position. The role is based 5 days onsite in Maidstone, with travel to sites required at least one day per week to help ensure our IT services run smoothly.
2nd Line Support Engineer in Allington employer: Intec Select Ltd
Join our dynamic team as a 2nd Line Support Engineer in Maidstone, where we prioritise employee growth and development within a collaborative work culture. Enjoy the benefits of hands-on experience across diverse IT systems while contributing to impactful construction projects, all within a supportive environment that values your expertise and encourages continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land 2nd Line Support Engineer in Allington
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Intec Select Ltd that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace 2nd Line Support Engineer in Allington
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Intec Select Ltd, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Intec Select Ltd can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Intec Select Ltd will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Intec Select Ltd
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Intec Select Ltd. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Intec Select Ltd.
