IT Support Supervisor I’m partnered with a highly reputable business located in Maidstone who is hiring an IT Support Supervisor / IT Support Team Leader who has experience providing internal technical support to Microsoft 365 / networking and working across multiple sites/users. Our client is offering £45,000 to £50,000 + benefits (including bonus) to be based in Maidstone 5 x PW with We're looking for a hands-on IT professional to lead our Site Support team, making sure everyone across our offices and operational sites gets fast, reliable IT support. Reporting to the IT Manager, you'll combine team leadership with 3rd line technical work and help deliver site upgrades, hardware refreshes and technology projects. What you'll do Lead, coach and prioritise the work of the Site Support team across multiple locations Be the main escalation point for complex issues across Microsoft 365, Windows, Azure, networking and business applications Monitor service levels, oversee incident, problem and change management, and fix recurring issues at the root Deliver hardware refreshes, site deployments, office moves and other IT projects Keep sites secure and compliant, supporting cybersecurity, audits, asset management and licensing What you'll bring Leadership & coaching experience off a small team of engineers 5+ years in IT support or infrastructure, including supervising or mentoring technical staff Strong Microsoft 365 (Exchange Online, SharePoint, Teams, Intune), Active Directory and Entra ID skills Solid Windows troubleshooting and networking knowledge (LAN/WAN, Wi-Fi, VPN, DNS, DHCP, VLANs, firewalls) Experience supporting multi-site users, with excellent customer service and communication skills A full UK driving licence and the right to work in the UK Nice to have: Azure, Microsoft Defender/Conditional Access/MFA, ITIL Foundation, Microsoft certifications, or experience in construction, engineering, manufacturing or logistics
Locations
IT Support Supervisor in Allington, Kent employer: Intec Select Ltd
Join a dynamic technology team in London as a Junior Developer, where you'll thrive in a collaborative environment that fosters innovation and growth. With access to modern Microsoft technologies and a commitment to employee development, this role offers not only a competitive salary and generous benefits but also the chance to build a rewarding career in software engineering. Enjoy a healthy work-life balance with hybrid working options and a supportive culture that values your contributions.
