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- Tasks: Lead major service transition programmes and ensure seamless technology service delivery.
- Company: Prestigious global financial institution with a focus on innovation.
- Benefits: £120K salary, performance bonus, hybrid work, and extensive benefits.
- Why this job: Make a significant impact in technology change within a dynamic financial environment.
- Qualifications: 10+ years in tech/service transition, strong leadership, and communication skills.
- Other info: Opportunity for career growth and collaboration with top industry professionals.
The predicted salary is between 72000 - 84000 £ per year.
Job Description
- Oversee the planning and delivery of major service transition programmes, ensuring smooth handover of technology services into BAU.
- Embed best practice across service readiness, operational acceptance, and governance controls.
- Provide strategic leadership and guidance to Project Managers, ensuring programme delivery aligns with business and IT strategy.
- Build strong relationships with senior stakeholders across technology, service management, and business functions.
- Manage vendors and service partners to ensure effective knowledge transfer, documentation, and support readiness.
- Monitor programme risks, dependencies, and benefits realisation, with a focus on resilience and operational stability.
- Drive continuous improvement in service transition frameworks, processes, and delivery standards.
Essential Skills & Experience:
- 10+ years’ experience leading complex technology/service transition programmes, ideally within financial services.
- Proven ability to deliver enterprise-scale programmes involving service introduction, operational readiness, and technology change.
- Strong understanding of IT service management principles (ITIL), governance, and change management.
- Demonstrated expertise in budget oversight, stakeholder engagement, and executive-level reporting.
- Excellent leadership skills with experience building and mentoring high-performing delivery teams.
- Exceptional communication and influencing skills, with the ability to collaborate across technical and non-technical groups.
Package & Benefits:
- £120,000 base salary
- Annual performance bonus
- Hybrid working model (3 days per week in central London)
- Private healthcare cover
- Market-leading pension scheme
- Comprehensive lifestyle, wellbeing, and financial benefits
Service Transition Programme Manager employer: Intec Select Limited
Contact Detail:
Intec Select Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Transition Programme Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their recent projects and challenges, especially in service transition. We want you to show them you’re not just another candidate, but someone who genuinely cares about their mission and can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of a Service Transition Programme Manager. We suggest rehearsing common interview questions and preparing examples that showcase your leadership and project management skills.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. We recommend reiterating your enthusiasm for the role and briefly highlighting how your skills align with their needs.
We think you need these skills to ace Service Transition Programme Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Service Transition Programme Manager. Highlight your experience in service transition and technology change delivery, as well as any relevant projects you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in managing complex technology programmes and how you can bring that expertise to our team at StudySmarter.
Showcase Your Leadership Skills: As a Programme Manager, leadership is key. In your application, make sure to highlight your experience in leading teams and collaborating with stakeholders. We love seeing how you've built strong relationships and driven successful outcomes in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Intec Select Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of service transition and technology change delivery. Familiarise yourself with ITIL principles and be ready to discuss how you've applied them in past roles. This will show that you’re not just a fit for the role, but that you genuinely understand the complexities involved.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing teams and delivering complex programmes. Think about specific challenges you faced and how you guided your team through them. This will demonstrate your ability to lead and mentor others effectively.
✨Build Relationships
Since the role involves collaborating with various stakeholders, be ready to discuss how you’ve built strong relationships in previous positions. Share stories that illustrate your communication and influencing skills, particularly with both technical and non-technical groups.
✨Focus on Continuous Improvement
Be prepared to talk about how you've driven continuous improvement in service transition frameworks or processes. Highlight any specific initiatives you led that resulted in better operational readiness or resilience, as this aligns perfectly with what they’re looking for.
