Service Desk Engineer | London | Contract or Permanent
Overview
We're hiring a Service Desk Engineer for a business-critical IT function. This role goes beyond standard Tier 2 support - you'll own SOX ITGC execution (user provisioning, deprovisioning, access reviews) and act as a key point of contact for internal/external audits.
Details
- Location: London (Hybrid, 4 days P/W on-site)
Responsibilities
- Escalation point for Tier 1, resolving complex hardware/software/network issues
- Execute SOX controls and maintain audit-ready evidence
- Support audit cycles, walkthroughs and control testing
- Root cause analysis, incident/problem management, onboarding/offboarding
Skills & Experience
- 3+ years in Service Desk/Technical Support
- Hands-on M365 admin experience (Entra ID, AD, Intune, PowerShell)
- Experience with user access administration
- Exposure to audit/compliance work - SOX-regulated environments a plus
- MacOS endpoint management (ABM) , end device configuration
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Second Line Support Engineer employer: INTEC SELECT LIMITED
Join a dynamic technology team in London as a Junior Developer, where you'll have the chance to enhance your skills in a supportive and collaborative environment. With competitive benefits including 25 days of holiday, a pension scheme, and opportunities for long-term career development, this role is perfect for those eager to grow within a global organisation while working with cutting-edge Microsoft technologies. Experience a vibrant work culture that values innovation and teamwork, making it an ideal place for early-career developers to thrive.
