At a Glance
- Tasks: Provide first line IT support and troubleshoot technical issues for users.
- Company: Join a well-established global brand with a collaborative tech team.
- Benefits: Competitive salary, hands-on experience, and opportunities for skill development.
- Other info: Fast-paced environment with exposure to global technologies and career growth.
- Why this job: Be the go-to person for IT support and make a real difference in user experience.
- Qualifications: 1+ years of IT support experience and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
First Line IT Support Analyst | £30,000 - £40,000 | London (5 Days Onsite) | Global Brand Are you passionate about technology and delivering exceptional IT support?
We're working with a well-established international organisation looking for a First Line IT Support Analyst to join their growing technology team in London.
This is an excellent opportunity for someone with around 1+ years of IT support experience who is looking to develop their skills in a fast-paced, collaborative environment with exposure to users and technologies across multiple global locations.
The Role As the first point of contact for IT support, you'll play a key role in ensuring users receive a professional, responsive, and high-quality service.
You'll support colleagues both on-site and remotely, helping to resolve technical issues while contributing to the ongoing improvement of IT operations and user experience.
Key Responsibilities Provide 1st line IT support to users across the London office Log, categorise and prioritise helpdesk tickets through the IT service management system Troubleshoot hardware, software and user access issues Perform password resets and general user administration Deliver deskside support for local users and remote support for international teams Support and administer Intune-managed devices Maintain meeting room and shared office IT equipment
First Line IT Support Analyst employer: Intec Select Limited
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