Senior Product Manager - User Facing Services in City of London

Senior Product Manager - User Facing Services in City of London

City of London Full-Time On-site
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Senior Product Manager – UX / Digital Services / Digital Platform | London

  • Duration: 6 months

Overview

An excellent opportunity has arisen for a an experienced Product Manager to take ownership of our clients user-facing digital services. This is an excellent opportunity for a Product Manager who enjoys working on complex, high-impact digital products and balancing user needs with technical, governance and regulatory requirements.

Role and Responsibilities

  • Own the product vision, definition and roadmap for user-facing digital services
  • Develop and maintain an outcome-focused product roadmap based on user research, service data and organisational priorities
  • Lead discovery activity to understand user problems, test ideas and shape solutions
  • Translate user and business requirements into clear problem statements, user needs, acceptance criteria and prioritised backlog items
  • Work closely with Engineering, Service Design, UX and User Research throughout the product lifecycle
  • Define product success measures and monitor service performance against agreed outcomes
  • Lead and contribute to Agile ceremonies including sprint planning, stand-ups, demos and retrospectives
  • Work with governance, legal and approval teams to simplify complex application and approval journeys
  • Ensure services meet accessibility, security, identity, audit and wider platform requirements
  • Manage senior stakeholders across internal teams, external partners and the wider digital ecosystem
  • Work with third-party suppliers and contractors to ensure delivery meets agreed product and quality standards

Skills and Experience

  • Proven experience as a Product Manager delivering user-facing digital services within a multidisciplinary Agile environment
  • Strong experience owning product roadmaps from discovery through to delivery
  • Excellent understanding of user-centred design and product discovery
  • Experience using user research, analytics and service data to inform product decisions
  • Strong backlog management, prioritisation and requirements definition skills
  • Experience managing complex stakeholder groups and conflicting priorities
  • Comfortable working within technically complex or highly governed environments
  • Strong analytical, communication and decision-making skills
  • Experience within health, government, public sector or regulated digital services would be advantageous
  • Previous experience working to GDS Service Standards or through service assessments would be highly desirable
  • Experience of digital services involving governance, approvals or regulatory workflows would also be beneficial

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Senior Product Manager - User Facing Services in City of London employer: INTEC SELECT LIMITED

Join a dynamic technology team in London as a Junior Developer, where you'll have the chance to enhance your skills in a supportive and collaborative environment. With competitive benefits including 25 days of holiday, a pension scheme, and opportunities for long-term career development, this role is perfect for those eager to grow within a global organisation while working with cutting-edge Microsoft technologies. Experience a vibrant work culture that values innovation and teamwork, making it an ideal place for early-career developers to thrive.

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Contact Details:

INTEC SELECT LIMITED Recruitment Team