IT Support Supervisor
I’m partnered with a highly reputable business located in Maidstone who is hiring an IT Support Supervisor / IT Support Team Leader who has experience providing internal technical support to Microsoft 365 / networking and working across multiple sites/users. Our client is offering £45,000 to £50,000 + benefits (including bonus) to be based in Maidstone 5 x PW with
We're looking for a hands-on IT professional to lead our Site Support team, making sure everyone across our offices and operational sites gets fast, reliable IT support.
Reporting to the IT Manager, you'll combine team leadership with 3rd line technical work and help deliver site upgrades, hardware refreshes and technology projects.
What you'll do
- Lead, coach and prioritise the work of the Site Support team across multiple locations
- Be the main escalation point for complex issues across Microsoft 365, Windows, Azure, networking and business applications
- Monitor service levels, oversee incident, problem and change management, and fix recurring issues at the root
- Deliver hardware refreshes, site deployments, office moves and other IT projects
- Keep sites secure and compliant, supporting cybersecurity, audits, asset management and licensing
What you'll bring
- Leadership & coaching experience off a small team of engineers
- 5+ years in IT support or infrastructure, including supervising or mentoring technical staff
- Strong Microsoft 365 (Exchange Online, SharePoint, Teams, Intune), Active Directory and Entra ID skills
- Solid Windows troubleshooting and networking knowledge (LAN/WAN, Wi-Fi, VPN, DNS, DHCP, VLANs, firewalls)
- Experience supporting multi-site users, with excellent customer service and communication skills
- A full UK driving licence and the right to work in the UK
Nice to have: Azure, Microsoft Defender/Conditional Access/MFA, ITIL Foundation, Microsoft certifications, or experience in construction, engineering, manufacturing or logistics.
IT Support Supervisor in Maidstone employer: INTEC SELECT LIMITED Careers
As a leading global organisation, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. Our London-based team enjoys the flexibility of a hybrid working model, competitive daily rates, and ample opportunities for professional growth within a technology-driven environment. Join us to be part of an Agile Scrum team where your contributions will directly impact the reliability and accuracy of our critical Commodity Trading and Risk Management platform.
Contact Details:
INTEC SELECT LIMITED Careers Recruitment Team
