Service Desk Engineer | London | Contract or Permanent
Overview
We're hiring a Service Desk Engineer for a business-critical IT function. This role goes beyond standard Tier 2 support - you'll own SOX ITGC execution (user provisioning, deprovisioning, access reviews) and act as a key point of contact for internal/external audits.
Details
- Location: London (Hybrid, 4 days P/W on-site)
- Perm: £50,000
- Contract: £250-£300 p/d
Responsibilities
- Escalation point for Tier 1, resolving complex hardware/software/network issues
- Support M365, Entra ID, Exchange Online, Intune, Teams
- Execute SOX controls and maintain audit-ready evidence
- Support audit cycles, walkthroughs and control testing
- Root cause analysis, incident/problem management, onboarding/offboarding
Skills & Experience
- 3+ years in Service Desk/Technical Support
- Hands-on M365 admin experience (Entra ID, AD, Intune, PowerShell)
- Experience with user access administration
- Exposure to audit/compliance work - SOX-regulated environments a plus
- ITIL, CompTIA, or Microsoft AZ-900/AZ-104 certs desirable
- MacOS endpoint management (ABM) , end device configuration
Get in touch or apply below
2nd Line Support in London employer: INTEC SELECT LIMITED Careers
As a leading global organisation, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. Our London-based team enjoys the flexibility of a hybrid working model, competitive daily rates, and ample opportunities for professional growth within a technology-driven environment. Join us to be part of an Agile Scrum team where your contributions will directly impact the reliability and accuracy of our critical Commodity Trading and Risk Management platform.
Contact Details:
INTEC SELECT LIMITED Careers Recruitment Team
