IT Service & Systems Manager | 6-9 Month Contract | Up to £425 Per Day (Inside IR35)
We are working with a growing UK organisation that is building and developing its IT function to support its expanding team.
They are looking for a technical IT Service & Systems Manager to work closely with the Head of IT and take ownership of the day-to-day delivery of IT services across the organisation.
This is a hands-on service delivery role, combining IT service management, stakeholder and supplier management with a good level of technical understanding. You will help ensure users receive a high-quality IT service, while also supporting the development of the organisation's systems, processes and technology estate.
The ideal candidate will have experience in IT Service Delivery, IT Operations or IT Systems, with enough technical knowledge to manage issues, work with technical suppliers and understand the underlying technology.
Role Details
Rate: Up to £425 per day
IR35: Inside IR35
Contract Length: 6–9 months
Location: London
Travel: Approximately twice per month to the Cambridge site
Working Pattern: Full-time
Start Date: ASAP
Reporting To: Head of IT
Responsibilities
Take ownership of the day-to-day delivery of IT services across the organisation
Act as a key point of contact for users, stakeholders and external IT service providers
Manage and maintain effective relationships with third-party IT suppliers
Oversee IT support, service requests, incidents and escalations
Help establish and improve IT service management processes
Manage joiners, movers and leavers and ensure a smooth user experience
Support the delivery of IT projects, technology rollouts and service improvements
Work closely with the Head of IT to develop the organisation's IT operating model
Ensure IT systems, devices and services are maintained and supported effectively
Provide technical oversight across end-user devices and Microsoft 365 services
Support the management of Windows and Mac environments
Help identify opportunities to improve IT services, processes and automation
Support meeting room and collaboration technology
Act ...
IT Service & Systems Manager employer: INTEC SELECT LIMITED Careers
As a leading global organisation, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. Our London-based team enjoys the flexibility of a hybrid working model, competitive daily rates, and ample opportunities for professional growth within a technology-driven environment. Join us to be part of an Agile Scrum team where your contributions will directly impact the reliability and accuracy of our critical Commodity Trading and Risk Management platform.
Contact Details:
INTEC SELECT LIMITED Careers Recruitment Team
