2nd Line Support Analyst

2nd Line Support Analyst

Full-Time No working from home possible
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2nd Line IT Support Analyst | Β£30,000 - Β£42,000 per annum | Bexley (Full Time) | Permanent We're looking for an experienced and motivated 2nd Line IT Support Analyst to join our growing technical support team. This is an excellent opportunity for an IT professional who enjoys troubleshooting complex technical issues, working with a wide range of Microsoft technologies, and delivering exceptional support in a fast-paced environment. You'll play a key role in maintaining, supporting, and improving IT systems while contributing to high service standards across the business. Key Responsibilities Provide 2nd line technical support, taking ownership of incidents through to resolution. Troubleshoot and resolve escalated hardware, software, server, networking, and cloud-related issues. Administer and support Windows Server environments. Manage Active Directory and Azure Active Directory. Support Microsoft 365, Exchange Online, and Azure services. Monitor and maintain IT infrastructure to ensure optimal performance and reliability. Perform system maintenance including patch management, firmware updates, and security reviews. Support backup and disaster recovery solutions. Maintain accurate technical documentation and knowledge base articles. Assist with IT projects, upgrades,...

2nd Line Support Analyst employer: INTEC SELECT LIMITED Careers

As a leading global organisation, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. Our London-based team enjoys the flexibility of a hybrid working model, competitive daily rates, and ample opportunities for professional growth within a technology-driven environment. Join us to be part of an Agile Scrum team where your contributions will directly impact the reliability and accuracy of our critical Commodity Trading and Risk Management platform.

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Contact Details:

INTEC SELECT LIMITED Careers Recruitment Team