IT Support Technician – Lingfield College, Surrey

IT Support Technician – Lingfield College, Surrey

Hello, we are inTEC

inTEC EDUCATION is part of the inTEC GROUP. We are education technology specialists and have over 25 years experience of working with independent schools and colleges to deliver enterprise-grade IT systems, support and knowledge that enable quality, innovation and excellence in education. Read more about inTEC EDUCATION.

The inTEC GROUP, spanning the UK and Ireland, consists of over 200 technology and communications experts committed to helping organisations work smarter through technology.

We operate across multiple sites, specialising in IT Support, Cloud, Cyber Security, Professional Services, Communications, and Infrastructure, providing a comprehensive and independent technology consultancy service.

Our clients enjoy technology services that blend the expertise and scale of a large organisation with the personal touch and sentiment of a family-run business.Discover more about the inTEC GROUPhere.

Role Profile

Working as part of the contracted services team, guided by the Senior IT Engineer, you will undertake a broad range of tasks, including maintaining the school’s IT network and delivering an excellent service to staff and students.

• Base Location: Lingfield College, Surrey
• inTEC Brand: inTEC Education
• Reports To: Service Manager

Day-To-Day Responsibilities

Resolving 1st line support tickets within the helpdesk

• Installing new software an upgrading existing applications
• Providing technical support for teachers and pupils
• Testing and fixing IT devices
• Maintaining the school’s network
• Routine maintenance of classroom IT
• Ensuring systems are safe for pupil use
• Maintenance and management of hardware peripherals

Person Attributes

• Excellent written and verbal communication skills
• Excellent interpersonal skills
• Ability to solve problems
• Confident working autonomously and as part of a team
• Passion for IT
• Willing to train and progress

Experience

• Experience in IT- evidence of home projects would be acceptable.
• Experience working in a customer facing role.

Qualifications

• Industry recognised certification in IT, such as Microsoft MS900 or CompTIA A+
• GCSE English and Maths

Conditions

inTEC Group is committed to safeguarding and promoting the welfare of children and young people. As a school based role, employment will be subject to a satisfactory enhanced DBS check and safer recruitment checks.

Why Join Us?

• Be part of a fast-growing, high-performing business
• Work on large-scale infrastructure and cloud transformation projects
• Opportunity to influence technical standards and delivery frameworks
• Clear investment in people, training, and career progression
• Play a key role in delivering meaningful change in the education sector

Recruitment Process

inTEC is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We are committed to ensuring that all applicants are treated fairly throughout the recruitment process.

If you require any reasonable adjustments during the recruitment process, please let us know and we’ll be happy to discuss how we can support you.

We want the best people to join our team.

It’s important that you are yourself when we interview you, so we can see the best of you. We know interviews can be nerve-wracking and we will always put candidates at ease.

Our interviews are a two-stage process. We always invite you to meet the team which you will be joining and have a look around our offices.

We also wantYOUto askUSquestions, so please come prepared with relevant questions.

Good luck!

Our Values

Here at inTEC, we pride ourselves on our strong brand values which are reflected in the work our brilliant team does every day:

• We are curious.
• We are open.

Our Community

Corporate Social Responsibility is very important to our business and our team. We consider it from three distinct perspectives:

• Community – helping people understand the role we play within the community and contributing our expertise to enhance the work of charities, sports clubs and volunteer groups;
• People – finding and developing great people throughout their inTEC journey;
• Environmental Management – managing our impact on the environment in a responsible and ethical manner.

Over the years, we’ve helped many charities, schools, universities, grassroots sports clubs and local organisations with free technology support, advice and training, corporate sponsorship and fundraising events.

Our Culture

Across all of our UK and Irish sites, we have a team of Culture Champions who are here to make inTEC a great place to work . The friendly team help to organise events including everything from Summer barbecues and Christmas parties to online quizzes and coffee ‘n’ cake mornings! We plan a 12-month calendar of fun events of which we hope you will really enjoy taking part.

Here at inTEC, we know that a fully engaged team is a happier, stronger and more efficient team!