We are looking for a motivated and enthusiastic Customer Service Apprentice to join our team. This is an excellent opportunity for someone starting their career and wishing to gain valuable workplace experience while studying towards a nationally recognised apprenticeship qualification. Annual wage £15,600 a year Training course Customer service practitioner Hours Working between the hours of 8.00am- 5.30pm with 1 hour lunch break and a 15 min break in the morning and afternoon. 37.5 hours a week Start date to be confirmed What you’ll do at work * Welcoming customers into the showroom and providing a friendly, professional first impression * Assisting customers with product enquiries and helping them find suitable tile solutions * Answering telephone calls and responding to customer emails. Supporting the processing of online orders and customer enquiries * Learning about our product ranges, stock availability and promotional offers * Assisting with order preparation and liaising with the warehouse team * Supporting delivery scheduling for local and national customer deliveries * Processing sales transactions and maintaining accurate records * Helping to resolve customer queries and complaints in a professional manner * Maintaining showroom displays and ensuring products are presented attractively * Using business systems and technology to support customer service activities * Working collaboratively with colleagues across all departments * Following company policies relating to health and safety, data protection and customer service Where you’ll work 15-17 Clemens Street, Leamington Spa, CV31 2DW College or training organisation INTEC BUSINESS COLLEGES LIMITED Your training course Customer service practitioner Equal to Level 2 (GCSE) Requirements Essential qualifications * GCSE English (Grade A* - C / 9 - 4) essential * GCSE Maths (Grade A* - C / 9 - 4) essential Skills * Communication skills * IT skills * Attention to detail * Organisation skills * Customer care skills * Problem solving skills * Logical * Team working * Initiative * Physical fitness Other requirements * Must have a driving license * There will be some heavy lifting and showroom cleaning and maintenance * Role can be labour intensive
Customer Service Apprentice in Royal Leamington Spa employer: Intec Business Colleges
INTEC BUSINESS COLLEGES LIMITED offers a dynamic and supportive work environment at Sapphire House, Biggin Hill, where you can thrive as a Formula 1 Logistics Stock Control Apprentice. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring you gain valuable skills in logistics and inventory management while being part of the exhilarating world of Formula 1. Our collaborative culture promotes teamwork and innovation, making it an exciting place to build your career.
