Administrative Assistant Apprentice in Long Ashton

NORTH SOMERSET FOOTWEAR LTD LONG ASHTON (BS41 9LB) Summary Daily involvement with the general day-to-day support of an online footwear company. This role will include involvement with marketing, financial controls and customer service. Annual wage £15,600 a year Minimum wage rates (opens in new tab) * After the first 12-Months of this apprenticeship you will be paid National Minimum Wage for your Age, if not more. Training course Business administrator Hours Monday - Friday 8:30am - 5pm, with an hour for lunch. 37.5 hours a week Start date Tuesday 1 September 2026 Duration 21 Months Positions available 1 Work As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work This role provides hands-on day-to-day support across a busy online footwear company. Duties will include helping with website administration, processing customer enquiries, supporting marketing activity, assisting with stock and order updates, maintaining accurate records, and helping with basic financial controls. The successful candidate will work closely with the team to keep daily operations running smoothly and deliver a professional service to customers. * Managing day-to-day customer service and ensuring a high standard of customer satisfaction * Handling invoicing and financial processes using Xero * Maintaining and updating online platforms, including Shopify and Mailchimp * Communicating with manufacturing partners and factories to design footwear and manage orders * Liaising with the warehouse to ensure smooth logistics and fulfilment * Supporting overall business operations and identifying ways to improve efficiency Where you’ll work 3 LYONS COURT, LONG ASHTON BUSINESS PARK, YANLEY LANE, LONG ASHTON, BS41 9LB Check your travel to work Directions map will appear here Training An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. College or training organisation INTEC BUSINESS COLLEGES LIMITED Your training course Business administrator Equal to Level 3 (A level) Your training plan Business Administrator Level 3 Work-based Training End-Point-Assessment Monthly Tutor/Assessor Sessions throughout the first 18-months Requirements Essential qualifications GCSE English (Grade 9-4 (A*-C)) essential GCSE Mathematics (Grade 9-4 (A*-C)) essential Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Presentation skills Administrative skills Number skills Team working Initiative Patience Confident telephone manner Willing to learn Friendly, polite, professional Reliable & Punctual Positive attitude Other requirements The applicants need to have their own means of transport to and from the office. About this company Distributor and retailer of high quality footwear. After this apprenticeship Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab). On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent administrative or customer service role within the business. The apprentice will gain valuable experience across e-commerce, marketing, customer service, stock administration and basic financial processes, providing a strong foundation for further development within the company or a wider business administration career. Ask a question The contact for this apprenticeship is: Linsay Narborough (phone number removed) The reference code for this apprenticeship is VAC(phone number removed)