Lettings Administrator Apprentice in Ilford

Skills Communication skills Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.

Summary

• Client Communication: Registering applicants, booking viewings, and matching tenants to properties.
• AI Integration: Using automated CRM systems, AI-driven chatbots for lead qualification, and automated listing descriptions.
• Negotiation & Admin: Assisting with offers, referencing, and tenancy agreements under supervision.

Annual wage: £13,520 First Year Only! The candidate will work at least 32.5-hours per week, but may work up to 35-hours per week at £8 per hour. First year's annual wage is from £13,520 to £14,560 depending on how many hours worked. This wage will increase after the first 12-months, up to National Minimum Wage for Age if not more, (to be discussed.)

Training course Business administrator Hours Office Opening Times: Monday to Friday 9.30am - 5.00pm, with 30 minutes for lunch. Candidate will work a minimum of 32.5 hours between our office opening timings. 32.5 hours a week Duration -- 21 Months Positions available 1 Work As an apprentice, you’ll work at a company and get hands‑on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We are looking for an enthusiastic and organised Office Administrator apprentice to support our Lettings and Property Management teams, while gaining experience across all areas of a busy estate agency.

Key Responsibilities

• General Administration: Answering calls, emails and greeting clients, General filing, scanning and document preparation, Updating and maintaining accurate CRM records, Managing keys, post, stationery and general office organisation, Providing administrative support to the wider team.
• Lettings Administration: Preparing APTs and tenancy documentation, Processing and chasing tenant/guarantor referencing, Assisting with Right to Rent checks and tenancy compliance, Arranging inventories, check-ins and other tenancy appointments, Preparing move‑in documentation and maintaining tenancy files, Assisting with renewals, rent reviews and general lettings administration.
• Property Management: Logging maintenance issues and work orders, Liaising with and chasing contractors, Arranging inspections, inventories and check‑outs, Monitoring and chasing Gas Safety Certificates, EICRs, EPCs and other compliance documents, Supporting the Property Management team with day‑to‑day administration.

Where you’ll work: 447 CRANBROOK ROAD, ILFORD, IG2 6EW Check your travel to work before you apply.

Training: An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying. College or training organisation INTEC BUSINESS COLLEGES LIMITED Your training course Business administrator Equal to Level 3 (A level) Your training plan Business Administrator Level 3 Monthly Tutor/Sessions Online (no need to travel to another destination) Work Based Training Functional Skills (Online) Tutor/Assessor Training Monthly (if necessary).

Requirements:

• Desired qualifications GCSE Mathematics & English (Grade 9-4 (A*-C)) desirable.
• Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills: Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Number skills, Team working, Initiative.

Other Requirements: Candidate will ideally be driving already or at least be taking lessons, Candidate must have IT skills, Confidence, Enthusiastic about the role, Willing to learn, Professional telephone manner.

About This Company: We are committed to offering you a personal and professional residential lettings and property management service for over a decade, throughout which time we have experienced consistent growth by working with our long‑standing clients and with new clients joining the firm almost every month. Letting out your property should be stress‑free for you. We use our experience coupled with tried and tested marketing methods to tick all boxes. We are confident that from the very moment you get in touch with Better Lettings, you’ll receive the professional service you expect and deserve.

After this apprenticeship: Your earnings can increase over time with an apprenticeship. Find out about potential future pay. Upon successful completion of this apprenticeship you may be considered for a permanent role with more responsibility.

The Contact For This Apprenticeship Is: BPMG LIMITED Linsay Narborough (phone number removed) The reference code for this apprenticeship is VAC(phone number removed).