At a Glance
- Tasks: Welcome visitors and manage the reception area while supporting various business departments.
- Company: Join Gallagher, a professional and friendly workplace with a focus on customer service.
- Benefits: Gain valuable skills, work in a dynamic environment, and enjoy a structured apprenticeship.
- Other info: 19-month apprenticeship with opportunities for growth and development.
- Why this job: Perfect for those who love interacting with people and want to develop their career.
- Qualifications: GCSE English and Maths required; excellent communication and organisational skills are a must.
The predicted salary is between 15291 - 18689 £ per year.
This role combines customer service, reception, and business admin responsibilities, making it ideal for someone who enjoys interacting with people while developing valuable commercial and organisational skills. As the face of Gallagher, you will play a key role in creating a welcoming and professional environment.
Duration: 19 Months
Working week details: Monday - Thursday 8.30am - 5.00pm & Friday 8.30am - 4.00pm with a half hour lunch break
Hours per week: 37.5
Location: TOURNAMENT FIELDS AGINCOURT ROAD WARWICK ENGLAND CV34 6XZ
What will the apprentice do at work?
- Welcome visitors, customers, and guests to the Gallagher office in a professional and friendly manner.
- Manage the reception area and customer experience facilities, ensuring they are well-presented at all times.
- Escort visitors and assist with sign-in procedures where required.
- Answer and direct incoming telephone calls professionally.
- Support customer and partner training events, meetings, and workshops.
- Provide general administrative support to various business departments.
- Organise and maintain electronic and paper filing systems.
- Prepare meeting rooms and training facilities.
- Order lunches, refreshments, and catering for meetings, training sessions, and customer events.
- Assist with diary coordination and meeting arrangements.
- Support data entry, reporting, and document preparation using Microsoft Office applications.
- Assist with a variety of operational and office processes.
- Help coordinate office supplies and general building administration activities.
- Support record keeping and document management.
Requirements and prospects
Skills:
- Excellent communication skills
- Excellent interpersonal skills
- Friendly & confident manner
- Professional manner
- Strong customer service focus
- Good organisational skills
- Good attention to detail
- Good Microsoft Office skills
- Able to manage multiple tasks
- Ability to prioritise
- Positive attitude
- Enthusiastic and motivated
- Reliable and punctual
- Professional appearance
- Good team player
- Must have a can do attitude
Qualifications required:
- GCSE English (Grade A* - C / 9 - 4) essential
- GCSE Maths (Grade A* - C / 9 - 4) essential
Customer Service Apprentice employer: Intec Business Colleges
INTEC BUSINESS COLLEGES LIMITED offers a dynamic and supportive work environment at Sapphire House, Biggin Hill, where you can thrive as a Formula 1 Logistics Stock Control Apprentice. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring you gain valuable skills in logistics and inventory management while being part of the exhilarating world of Formula 1. Our collaborative culture promotes teamwork and innovation, making it an exciting place to build your career.
