Apprentice Operations Administrator in Theale

BLUEKONG NETWORKS LIMITED

Reading (RG7 5AH)

Summary

Join our operations team as an Apprentice Operations Administrator. Support our Partner Manager, onboard engineers onto Bluekong Go, and give administrative support across projects and service delivery while gaining a Level 3 qualification.

Annual wage

£19,000 - £23,132 First year.

• 16-18 year old's = £10.43 per hour, £365 per week, £19,000 per year
• 19-20 year old's = £10.85 per hour, £379 per week, £19.747 per year
• 21+ year old's = £12.71 per hour, £444 per week, £23,132 per year

Training course

Business administrator level 3

Hours

Monday - Friday, 9am - 5pm with one hour for lunch.

35 hours a week

Duration

21 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You’ll work closely with our Partner Manager and Operations Teams to keep projects and service delivery running smoothly.

• Day to day you’ll guide new engineers through onboarding onto Bluekong Go.
• You’ll check their details and documents
• Update records and trackers
• Handle emails and calls, and help schedule work
• You’ll also prepare simple reports
• Chase information
• You will play a key part in how our engineers and partners work with us.

Where you’ll work and train

11-13 High Street, Theale, Reading, RG7 5AH

Check your travel to work

Training

• An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
• College or training organisation – INTEC BUSINESS COLLEGES LIMITED
• Your training course – Business administrator
• Equal to Level 3 (A level)
• Your training plan – Business Administrator Level 3
• End Point Assessment
• Monthly Tutor/Assessor Sessions
• Work Based Training

Requirements

• GCSE English (Grade 9-4 (A*-C)) desirable
• GCSE Mathematics (Grade 9-4 (A*-C)) desirable
• Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Team working
• Initiative
• Outlook, Word & Excel Required
• Written & Spoken Communication
• Accurate Data Entry
• Reliable & Punctual
• Friendly & Professional
• Eager to Learn

Other requirements

• Confident using a computer, including email, Microsoft Word and Excel (or similar applications)
• Have clear written and spoken communication, including over the phone
• Good organisation and the ability to manage several tasks at once
• Accurate data entry and record keeping
• No previous experience needed – full training will be provided

Personal qualities required, in more detail:

• Organised, reliable and punctual, with good attention to detail
• Friendly and professional when dealing with engineers, partners and colleagues
• Keen to learn, able to use their initiative and enjoys working as part of a team

Reality check:

• The role is mainly computer-based and detail-focused, and you’ll often be juggling requests from different teams at the same time, so staying organised is important.

About this company

BlueKong Networks is an international technical engineering services provider delivering end-to-end next-generation IT and network services through a worldwide reach of accredited and experienced professionals. Our model connects businesses with the people needed to install, maintain, upgrade, support, and decommission their technology environments.

With over 2,000 Network and IT engineers positioned across 150+ countries, we combine global reach with in-country delivery. That helps reduce travel costs and headcount, prevent multiple partner outsourcing, and lower the risk of infrastructure penalties.

Company Benefits

All off-the-job training for this apprenticeship will take place within paid working hours. (20% of your working week.)

No training facility travel required, all apprenticeship training will take place at BlueKong Networks in Theale, Reading, RG7 5AH.

After this apprenticeship

Your earnings can increase over time with an apprenticeship.

On successful completion of this apprenticeship (21-Months) there is the potential to progress into a permanent Operations Administrator role, with opportunities to develop further into areas such as, partner management, engineer onboarding, project coordination or service delivery.

#J-18808-Ljbffr