Technical Account Manager

Technical Account Manager Vacancy:

Overview:

Intaso have partnered with a leading network security and analytics vendor who seeking a Technical Account Manager to serve as the primary technical advisor for a portfolio of customers. This role is pivotal in driving product adoption, customer satisfaction, and long-term retention. The ideal candidate will combine technical expertise with strong relationship-building skills to guide customers through onboarding, implementation, and ongoing optimization as well as identifying new opportunities. You will act as a trusted partner, helping clients align the platform’s capabilities with their security goals, while also advocating internally for customer needs.

Responsibilities:

• Act as the technical liaison for enterprise customers, managing onboarding, configuration, and adoption.
• Deliver ongoing technical reviews, roadmaps, and usage reports.
• Collaborate with the account management team to identify new upsell and cross-sell opportunities
• Monitor customer environments and ensure long-term satisfaction and success.

Qualifications:

• 3+ years in a TAM, SE, or related customer-facing technical role.
• Strong background in IT infrastructure, cybersecurity, or enterprise software.

What\’s on offer:

• Basic salary up to £90,000.
• OTE £120,000 (Uncapped)
• Stock options
• A collaborative, growth-focused environment.
• Clear career progression