Principal Technology Consultant in London

Principal Technology Consultant at Intapp

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Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Information Technology

Industries: IT Services and IT Consulting, Software Development, and Technology, Information and Internet

Overview

This role involves leading the technical delivery of Intapp solutions, acting as the technical design authority during implementations, and partnering with the Principal Consultant for functional design. It includes gathering technical requirements, conducting data workshops, creating architectural diagrams, and managing design issues in JIRA. The role also involves guiding Solution Engineers, planning sprints, providing training to clients, and working with various teams to improve products, processes, and client solutions. Additionally, it supports other Intapp operations and creates centralized support collateral for implementation teams.

What you will do

• Lead the technical delivery of Intapp solutions built upon Intapp’s market‑leading products (Intapp Open, Intapp Time, Intapp Walls)
• Act as the technical design authority of Intapp solutions during implementation
• Work in partnership with the Principal Consultant to lead functional design of Intapp Solution
• Act as the trusted advisor and subject matter expert to the customer for all technical aspects of software delivery
• Provide analysis of client needs and implementation recommendations
• Lead technical requirements gathering sessions
• Conduct data management and data mapping workshops related to the proposed solution
• Create architectural diagrams of the Intapp solution for the scope of the project
• Manage triaging of design/configuration issues in JIRA
• Manage and provide guidance on the solution
• Manage technical integrations
• Provide technical administration training to clients
• Plan sprints and input JIRA items to be acted on by Solution Engineers
• Guide and advise the Solution Engineers on details of the solution design alongside the Principal Consultant
• Guide clients to utilize industry‑leading practices
• Lead or assist in the review of requirements and business processes to design new business processes to deliver the solution
• Support other Intapp operations such as Support, Customer Success, Product, and more
• Create and maintain centralized implementation and training support collateral for use throughout implementation teams
• Work closely with project team members such as the Engagement Manager, the Principal Consultant, and other Solution Engineers to deliver the solution
• Work closely with the product team to improve the product
• Work with the professional services team to improve process
• Work with sales to provide assistance in delivering new solutions to new clients

What you will need

• Substantial experience in a technical implementation leadership role within Professional Services in a SaaS organization
• Strong communicator, personable and collaborative who can work with both technical and non‑technical stakeholders
• Organized, disciplined, but flexible independent professional with strong ability to task‑switch and manage multiple competing projects
• Team player with the ability to coordinate work with all team members
• Emotionally intelligent, engaging listener and thoughtful communicator possessing exceptional written and verbal skills
• Demonstrate maturity and acumen navigating business and professional environments
• Comfortable working independently
• Objective and goal‑oriented professional who is used to achieving targets
• Demonstrated experience in leading business process reviews, design reviews and change management with clients
• Bachelor’s degree in a technical field, or strong related equivalent experience
• Web services (SOAP & REST); SQL
• Boomi platform integration services
• An understanding of development methodologies
• Excellent hands‑on skills with office productivity tools (Microsoft Word, Excel, PowerPoint, and Visio)
• Proven ability to learn and a strong desire to learn
• Strong analytical and troubleshooting skills
• Exceptional interpersonal skills and ability to explain software to non‑technical users

Preferred Qualifications

• Experience with Intapp products
• Experience in the Legal, Financial, or Professional services sector, especially with industry‑standard software systems
• Experience with systems integrations, business process integrations, automation, and master data management
• Experience with writing and maintaining Boomi integrations
• Experience with integration design
• Familiarity with new business intake and conflicts solutions, time entry and capture solutions and/or ethical wall and information barrier solutions
• Software development knowledge with a strong understanding of logic, patterns and algorithms
• Experience with other enterprise software systems (ERP, PMS, Financial, CRM, HR, etc.)
• Cloud and SaaS experience
• Issue tracking system (e.g. JIRA)

What you will gain

• Expand your skills with professional development opportunities supported by a community of experienced professionals. Reimbursement for training and continuing education is offered.
• Enjoy working in modern, open offices with complimentary lunches and fully stocked kitchens.
• Support what matters most: comprehensive wellness and flexible time‑off programs, family‑friendly benefits, paid volunteer time off, and a donation matching program.

Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or political affiliation.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in‑person meetings. Intapp only uses company email addresses containing “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. We will never ask for financial information or any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.

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