Overview
In this role you advise law firms on how AI can add strategic value to billing and revenue workflows. You will lead the deployment of Celeste AI agents and playbooks, aligning them with firm guidelines and client terms. You map work-to-cash processes for automation while preserving essential human oversight. You drive adoption through practical, practitioner-aligned training and ensure product strategy reflects real billing practices. This is a chance to shape AI-enabled finance at scale within a professional services context.
Pay / Benefits
- professional development opportunities
- modern open offices
- complimentary lunches
- wellness and flexible time off
- family-formation benefits
- paid volunteer time off and donation matching
Responsibilities
- Advise stakeholders on where AI adds strategic value to billing and revenue workflows and prioritize high-impact areas
- Lead deployment of Celeste AI agents and playbooks, configuring them to match the firm's billing and revenue standards
- Translate work-to-cash processes into AI-ready steps, identifying where automation improves accuracy and where human oversight remains essential
- Drive adoption through credible, practitioner-focused training and walkthroughs across billing and finance teams
- Collaborate with product and industry teams to ensure Celeste reflects real billing and revenue work
Key requirements
- Foundation in law firm billing or revenue operations with exposure to the work-to-cash cycle
- Hands-on experience applying AI to billing, revenue, or commercial workflows (e.g., prebill review, narrative drafting, exception handling, process design)
- Practical fluency in prompt engineering, AI workflow design, and agentic tooling without coding, plus ability to assess outputs for accuracy
- Strong communication skills to advise senior stakeholders and build trust with skeptical audiences
- Track record turning expertise into shareable resources, processes, or trainings
- Judgment to navigate ambiguous, client-facing situations and a drive to learn a fast-moving product/market
- strong communication
- stakeholder management
- trust-building
- prompt engineering
- AI workflow design
- agentic tooling
AI Firm Deployed Engineer, Billing & Revenue (Legal) in London employer: Intapp
At Intapp, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Belfast that fosters professional growth and collaboration. Our commitment to employee development is evident through comprehensive training opportunities, flexible working arrangements, and a culture that values creativity and teamwork. With a focus on well-being and community support, we ensure our team members thrive both personally and professionally while making a meaningful impact within the organisation.
