Manager, Implemetation ServicesLondon hybridThe Manager, DealCloud Delivery is a services leader within Intapp's DealCloud business unit, responsible for overseeing client implementations. This role combines team leadership, delivery governance, and commercial support for the Services Sales team, ensuring high-quality outcomes across a portfolio of client engagements.What you will do:Own the overall execution and delivery quality of a portfolio of client implementations, including resource staffing, resource forecasting, project budgets/profitability, and delivery team efficiency.Directly manage a team of Senior Consultants, Consultants, and Associate Consultants responsible for implementation delivery to clients, providing guidance on their development and performance management, and owning their mentorship and professional growth.Conduct weekly tactical check-ins with direct reports and key resources to surface project/client risks and personnel concerns within your portfolio.Provide regular reporting to senior management on key accounts, financial metrics, client escalations, and personnel updates, and ensure project data is accurately maintained in the internal CRM system.Build relationships with other Intapp client-facing teams (Client Success, Technical Services,
Manager, Implementation Services in Kennington employer: Intapp
At Intapp, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Belfast that fosters professional growth and collaboration. Our commitment to employee development is evident through comprehensive training opportunities, flexible working arrangements, and a culture that values creativity and teamwork. With a focus on well-being and community support, we ensure our team members thrive both personally and professionally while making a meaningful impact within the organisation.
