At a Glance
- Tasks: Champion client success and manage a portfolio of clients to ensure satisfaction.
- Company: Join a leading tech firm focused on client advocacy and innovation.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by influencing client-centric initiatives and collaborating with diverse teams.
- Qualifications: Strong communication skills and experience in client management or advocacy.
- Other info: High visibility role with senior leadership and dynamic work environment.
The predicted salary is between 36000 - 60000 Β£ per year.
As a Client Advocacy Manager, you will serve as a strategic partner and trusted advisor, championing client success and satisfaction across Intapp's solutions. In this high-impact role, you'll manage a portfolio of clients, ensuring their needs are represented internally and their experience with Intapp exceeds expectations.
You'll collaborate cross-functionally with teams such as Support, Product Development, Sales, Training, and Implementation to resolve escalations, drive adoption, and deliver measurable outcomes. This position offers significant visibility with senior leadership and the opportunity to influence client-centric initiatives.
What You'll Do- Champion Client Success: Act as the primary advocate for clients during escalated support situations, engaging across all business units and industries to ensure timely resolution and positive outcomes.
Client Advocacy Manager in England employer: Intapp
Contact Detail:
Intapp Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Client Advocacy Manager in England
β¨Tip Number 1
Network like a pro! Reach out to current or former employees at Intapp on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
β¨Tip Number 2
Prepare for the interview by understanding Intapp's solutions inside out. Show us how you can champion client success by sharing relevant experiences where you've made a difference in client satisfaction.
β¨Tip Number 3
Practice your pitch! Be ready to explain how you would manage client relationships and resolve escalations. We want to see your passion for client advocacy shine through.
β¨Tip Number 4
Donβt forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Client Advocacy Manager in England
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Advocacy Manager role. Highlight your experience in client management and any relevant skills that align with what weβre looking for. This shows us youβre genuinely interested and have done your homework!
Showcase Your Success Stories: We love hearing about your past achievements! Include specific examples of how you've championed client success or resolved escalated situations. This gives us a clear picture of how you can bring value to our team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless itβs relevant. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Intapp
β¨Know Your Clients
Before the interview, research Intapp's client base and understand their industries. This will help you demonstrate your knowledge of client needs and how you can advocate for them effectively.
β¨Showcase Your Collaboration Skills
Prepare examples of how you've successfully worked with cross-functional teams in the past. Highlight specific situations where your collaboration led to improved client outcomes, as this role requires strong teamwork.
β¨Prepare for Scenario Questions
Expect questions about handling escalated support situations. Think of real-life scenarios where you turned a challenging client experience into a success story, showcasing your problem-solving skills.
β¨Demonstrate Your Passion for Client Success
Be ready to discuss what client advocacy means to you. Share your vision for championing client success and how you plan to exceed client expectations at Intapp, making it clear that you're genuinely invested in their satisfaction.