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- Tasks: Champion client success by managing relationships and facilitating onboarding.
- Company: Leading software company with a focus on client advocacy.
- Benefits: Flexible remote/hybrid work, competitive salary, and career growth opportunities.
- Why this job: Make a real impact by ensuring clients receive top-notch support and engagement.
- Qualifications: Exceptional communication skills and strong analytical mindset required.
- Other info: Significant visibility and influence within the organisation.
The predicted salary is between 28800 - 43200 £ per year.
A leading software company is seeking a Client Advocacy Manager to champion client success in London with hybrid working. This role involves managing client relationships, facilitating onboarding, and conducting success reviews.
The ideal candidate will have exceptional communication skills and a strong analytical mindset, ensuring clients receive the best support and engagement. You will work cross-functionally to address client needs and improve satisfaction through data-driven insights. This position offers significant visibility and influence within the organization.
Client Success Advocate — Remote/Hybrid in London employer: Intapp, Inc.
Contact Detail:
Intapp, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Advocate — Remote/Hybrid in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Client Success Advocate roles. We should practice our answers, focusing on how we’ve helped clients succeed in the past.
✨Tip Number 3
Show off our analytical skills! Be ready to discuss how we've used data to improve client satisfaction. Real examples will make us stand out as candidates who can drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight our fit for the role.
We think you need these skills to ace Client Success Advocate — Remote/Hybrid in London
Some tips for your application 🫡
Show Your Passion for Client Success: When writing your application, let us see your enthusiasm for helping clients succeed. Share examples of how you've gone above and beyond in previous roles to ensure client satisfaction. We love candidates who genuinely care about making a difference!
Highlight Your Communication Skills: Since this role is all about managing relationships, make sure to showcase your exceptional communication skills. Use clear and concise language in your application, and consider including specific instances where your communication made a positive impact.
Demonstrate Your Analytical Mindset: We’re looking for someone who can use data to drive insights. In your application, mention any experience you have with analysing client feedback or metrics to improve services. This will show us that you can think critically and make informed decisions.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach your CV and cover letter seamlessly. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Intapp, Inc.
✨Know Your Clients
Before the interview, research the company’s client base and understand their needs. This will help you demonstrate your ability to manage client relationships effectively and show that you’re genuinely interested in championing client success.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated with clients in the past. Whether it’s through onboarding or conducting success reviews, being able to articulate your experiences will highlight your exceptional communication skills.
✨Be Data-Driven
Familiarise yourself with data analysis tools and be ready to discuss how you’ve used data to improve client satisfaction. This will showcase your analytical mindset and your ability to provide insights that can enhance client engagement.
✨Cross-Functional Collaboration
Think of instances where you’ve worked with different teams to address client needs. Be prepared to share these experiences, as they will illustrate your ability to work cross-functionally and your commitment to ensuring client success.
