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- Tasks: Champion client success by managing relationships and facilitating onboarding.
- Company: Leading software company with a focus on client advocacy.
- Benefits: Flexible remote/hybrid work, competitive salary, and career growth opportunities.
- Why this job: Make a real impact by ensuring clients receive top-notch support and engagement.
- Qualifications: Exceptional communication skills and strong analytical mindset required.
- Other info: Gain visibility and influence within a dynamic organisation.
The predicted salary is between 28800 - 43200 £ per year.
A leading software company is seeking a Client Advocacy Manager to champion client success in London with hybrid working. This role involves managing client relationships, facilitating onboarding, and conducting success reviews.
The ideal candidate will have exceptional communication skills and a strong analytical mindset, ensuring clients receive the best support and engagement. You will work cross-functionally to address client needs and improve satisfaction through data-driven insights. This position offers significant visibility and influence within the organization.
Client Success Advocate — Remote/Hybrid employer: Intapp, Inc.
Contact Detail:
Intapp, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Advocate — Remote/Hybrid
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to client success. We should also think about how our past experiences align with the role's requirements.
✨Tip Number 3
Showcase our analytical skills during interviews. Bring examples of how we've used data to improve client satisfaction in previous roles. It’s all about demonstrating our impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re genuinely interested in joining the team.
We think you need these skills to ace Client Success Advocate — Remote/Hybrid
Some tips for your application 🫡
Show Your Passion for Client Success: When writing your application, let us see your enthusiasm for helping clients succeed. Share examples of how you've gone above and beyond in previous roles to ensure client satisfaction. This will show us that you truly understand the importance of client advocacy.
Highlight Your Communication Skills: Since this role requires exceptional communication skills, make sure to showcase your ability to convey complex ideas clearly. Use specific examples from your past experiences where your communication made a difference in client relationships or project outcomes.
Demonstrate Your Analytical Mindset: We love data-driven insights! In your application, mention any experience you have with analysing client feedback or performance metrics. This will help us see how you can contribute to improving client satisfaction through informed decision-making.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Intapp, Inc.
✨Know Your Clients
Before the interview, research the company’s client base and understand their needs. This will help you demonstrate your ability to manage client relationships effectively and show that you’re genuinely interested in championing client success.
✨Showcase Your Communication Skills
Prepare examples of how you've successfully communicated with clients in the past. Whether it’s through onboarding or conducting success reviews, being able to articulate your experiences will highlight your exceptional communication skills.
✨Be Data-Driven
Since the role involves using data to improve client satisfaction, come prepared with examples of how you’ve used data-driven insights in previous roles. Discuss specific metrics you’ve tracked and how they influenced your decisions.
✨Cross-Functional Collaboration
Think of instances where you’ve worked with different teams to address client needs. Highlighting your ability to collaborate cross-functionally will show that you can effectively engage with various departments to enhance client success.
