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- Tasks: Join a collaborative team to enhance and support innovative insurance tech solutions.
- Company: Tech-driven insurance services provider with a focus on growth and development.
- Benefits: Competitive salary, hybrid work, 25 days leave, and team-building activities.
- Why this job: Gain hands-on experience with cloud technologies and make a real impact in a supportive environment.
- Qualifications: 2-4 years as an Infrastructure Engineer with experience in support roles.
- Other info: Enjoy a strong work-life balance and modern office perks in Cardiff.
The predicted salary is between 35000 - 38000 £ per year.
IntaPeople are working exclusively with a tech-driven insurance services provider that is looking to grow the team. We are hiring an Infrastructure Engineer to join a collaborative team delivering new features and improving an established product. With strong backing and investment in this market, it is a great opportunity to develop your skills and grow your career in a supportive environment.
Reporting to the Infrastructure Manager, you will monitor systems to identify performance issues whilst resolving incidents with agreed service levels. The role will be a hybrid role, consisting of first, second, and third line support. The Infrastructure Engineer will carry out a variety of activities and gain exposure to working on various projects both internally and externally. You will be exposed to several cloud-based technologies and will include some DevOps related functions.
Skills:
- 2-4 years experience as an Infrastructure Engineer (or similar role)
- Experience with 1st, 2nd and 3rd line support
- Experience supporting hardware and software systems
- Experience or exposure with Microsoft Azure cloud and/or AWS
Responsibilities:
- Support Azure & V-Sphere estates, back-end systems and services to the business
- Work within a collaborative team of circa 15 engineers
- Implement and monitor system alerts to ensure any failures receive immediate attention
- Identify new system hardware and software needs
- Ensure that support tickets are appropriately recorded
- Aid in the implementation of bought-in hardware and software systems
- Liaise with the software development team to ensure smooth roll-out of bespoke software systems
- Maximise availability (uptime) of essential services
- Schedule upgrades and security backups of hardware and software systems
- Champion new systems in the business, ensuring all levels of users have appropriate training
- Ensure compliance with licensing regulations
- Ensure the security of the estate is not compromised
- Work within strict timeframes and escalate incidents within defined timeframes
- Provision of out of hours/standby support for scheduled maintenance and system failures
Salary: £35,000 - £38,000 depending on experience
On-call bonus after passing probation. On-call overtime paid on top of salary. 25 days annual leave, plus bank holidays plus your Birthday off paid off. Cardiff hybrid working (2 days onsite discussed for team collaboration/training). Strong work-life balance culture. Discount on insurance products where available. Modern, collaborative office environment near central Cardiff. Free onsite parking. Team lunches/days etc.
You must have access to your own transport. Please note, we cannot offer sponsorship opportunities to candidates who do not have the ability to work and live within the UK without restriction. Candidates are also to be onsite 2 days per week, so living in South Wales or a reasonable commute of the office is to be considered.
Infrastructure Engineer in Wales employer: IntaPeople
Contact Detail:
IntaPeople Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer in Wales
✨Tip Number 1
Network like a pro! Reach out to current employees at the company or in similar roles on LinkedIn. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure we can confidently discuss our experience with Azure, AWS, and any relevant support roles. Practice common interview questions to show off our expertise!
✨Tip Number 3
Showcase our problem-solving skills during the interview. Be ready to share examples of how we've tackled performance issues or resolved incidents in past roles. This will demonstrate our ability to handle the responsibilities of the Infrastructure Engineer position.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit for the team!
We think you need these skills to ace Infrastructure Engineer in Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your experience with 1st, 2nd, and 3rd line support, as well as any cloud technologies like Azure or AWS. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our collaborative team. Keep it concise but engaging – we love a good story!
Showcase Relevant Projects: If you've worked on any relevant projects, make sure to mention them in your application. Whether it's implementing new systems or resolving incidents, we want to know how you've made an impact in your previous roles.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at IntaPeople
✨Know Your Tech
Make sure you brush up on your knowledge of cloud technologies, especially Microsoft Azure and AWS. Be ready to discuss your experience with 1st, 2nd, and 3rd line support, as well as any specific projects you've worked on that relate to these systems.
✨Show Your Problem-Solving Skills
Prepare examples of how you've identified and resolved performance issues in the past. Think about incidents you've managed and how you ensured compliance with service levels. This will demonstrate your ability to handle the responsibilities of the role.
✨Collaborate and Communicate
Since this role involves working within a team of engineers, be ready to talk about your collaborative experiences. Share instances where you liaised with software development teams or championed new systems, highlighting your communication skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s infrastructure and future projects. This shows your genuine interest in the role and helps you understand how you can contribute to the team’s success.