IT Operations Support - Data Centre Operator

Data Centre Operator – Cardiff – Inside IR35 – Hybrid role – on-site and from home Start Date: 1st July 2025 End Date: 30th June 2026 Shift Pattern: 12-hour (continental shift pattern) (Christmas day always off) Rate: £21p/h through an umbrella company We’re looking for a hands-on Data Centre Operator to support a critical infrastructure environment based in Cardiff. This is a fully onsite role, working shifts as part of a small operations team. Experience with Control-M or another batch scheduling tool is essential. What We’re Looking For: Solid background in IT operations or data centre environments Proven experience with batch job scheduling (Control-M strongly preferred) Confident working under pressure, including out-of-hours escalation and incident handling Comfortable with hands-on physical data centre tasks Reliable, detail-focused, and able to follow documented procedures precisely Key Responsibilities: Monitor systems, respond to event-driven alerts, and troubleshoot issues to keep operations running smoothly Escalate incidents and coordinate with on-call teams (DBA, Network) when needed Liaise with external vendors like BT for support and resolution of service issues Run scheduled jobs using Control-M or similar tools (e.g. VisualCron), including weekend release deployments Support physical operations – bulk printing, tape handling, packaging for offsite storage Conduct routine checks and building patrols to monitor temperature, alerts and hardware safety Maintain access logs and follow strict security and compliance procedures Keep internal ops documentation up to date and assist with refining procedures Generate daily, weekly and ad-hoc reports on performance and system health Support DR drills and contribute to business continuity planning To apply: Send your CV / apply by Friday 13th June for more details, thanks