At a Glance
- Tasks: Lead client implementations and build strong relationships with key accounts.
- Company: Dynamic financial services firm based in South Wales.
- Benefits: Competitive salary, hybrid working, private healthcare, and generous leave.
- Other info: Exciting opportunities for career development and performance-based bonuses.
- Why this job: Join a team that values growth and innovation in client management.
- Qualifications: 3-5 years in client/account management with financial services experience.
The predicted salary is between 48000 - 52000 £ per year.
IntaPeople are seeking a motivated and experienced Key Client Manager to join their Client Management team based in South Wales. We are looking to speak with candidates who have strong financial services experience and who have managed key accounts previously. You'll have excellent organisational skills whilst having the ability to communicate effectively to key business stakeholders (internal and external). Being commercially minded will also go a long way in this role as the opportunity to grow key target accounts will be needed.
Reporting into the Head of Client Management, you will play a key role in growing and strengthening their portfolio of tier 1 accounts.
Skills, Experience and Attributes:- Proven experience within a customer success/client/account management role (3-5+ years)
- Experience within the financial services
- Background in either customer service, account management, programme management, business development, sales or recruitment
- Proficient in Microsoft Office applications, especially Microsoft Excel
- Stakeholder management experience at all levels
- Strong ability to build rapport with internal and external stakeholders
- Excellent problem-solving skills
- A relatable degree (Business Management etc) would be desirable but not essential
- Take the lead on any new client implementations that fall within your remit
- Deliver product training programmes across the business at all levels
- Act as a leading point of contact to designated key clients and build and maintain strong relationships
- Oversee the production and distribution of quality, accurate reporting internally and externally
- Use analytical and Excel skills to review new and existing data, analyse and understand client data portfolios to identify needs and potential business opportunities
- Help identify and execute additional revenue opportunities in current accounts and work closely with the commercial team to execute these
- Work closely with all business departments such as Client Management, Commercial team, Operations and the IT/Data Team
- Client Account Manager
- Newport | Hybrid (2-3 days per week)
- Starting salary £48,000 - £52,000 – depending on experience
- An incentive scheme personalised to your own accounts
- Bonus Scheme based on performance
- Starting on 25 days annual leave per year
- Hybrid working - 3 days onsite
- Free parking on site
- Private Medical Healthcare
- Group Life Insurance (4x basic annual salary)
- Employee Assistance Programme
- Cycle to Work Scheme
- Enhanced Maternity & Paternity Benefits
- Performance and Development Framework
- Long service awards
This role is a hybrid role with a 2-3-day office requirement for collaboration, workshops and stakeholder meetings per week on-site in Newport (South Wales). Interviews will be held via MS Teams first, followed by an onsite meeting. You may also be required to travel to client sites (UK only) on occasions. Please note we cannot provide sponsorship to candidates who are not eligible to live and work within the UK without restriction.
For more information please call Nathan Handley on 02920 252 500 or click APPLY now for immediate consideration.
Client Manager in Newport employer: IntaPeople: STEM Recruitment
IntaPeople is an exceptional employer that values its employees by offering a supportive work culture and numerous growth opportunities within the financial services sector. Located in Newport, South Wales, the company provides a hybrid working model, competitive salary, and a comprehensive benefits package including private medical healthcare and enhanced parental leave, making it an ideal place for professionals seeking meaningful and rewarding careers.
Contact Details:
IntaPeople: STEM Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager in Newport
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like IntaPeople: STEM Recruitment. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Client Manager in Newport
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to IntaPeople: STEM Recruitment.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on IntaPeople: STEM Recruitment's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at IntaPeople: STEM Recruitment
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with IntaPeople: STEM Recruitment.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at IntaPeople: STEM Recruitment will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former IntaPeople: STEM Recruitment employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
