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- Tasks: Lead client implementations, deliver training, and build strong relationships with key clients.
- Company: Dynamic company in financial services, offering a hybrid work environment.
- Benefits: Competitive salary, bonus scheme, private healthcare, and 25 days annual leave.
- Why this job: Join a team that values growth and offers opportunities to make a real impact.
- Qualifications: 4-5 years in client/account management, preferably in financial services or insurance.
- Other info: Hybrid role with excellent career development and long service awards.
The predicted salary is between 36000 - 60000 £ per year.
IntaPeople are seeking a motivated and experienced Client Account Manager to join their Client Management team based in South Wales. We are looking to speak with candidates who have strong financial services or insurance experience and who have managed tier 1 (key) accounts previously. You’ll have excellent organisational skills whilst having the ability to communicate effectively to key business stakeholders (internal and external). Being commercially minded will also go a long way in this role as the opportunity to grow key target accounts will be needed.
Reporting into the Head of Client Management, you will play a key role in growing and strengthening their portfolio of tier 1 accounts.
Skills, Experience and Attributes:- Proven experience within a customer success/client/account management role (4-5+ years)
- Experience within the financial services or insurance sector
- Background in either customer service, account management, programme management, sales or recruitment (or relatable)
- Proficient in Microsoft Office applications, especially Microsoft Excel
- Stakeholder management experience at all levels
- Strong ability to build rapport with internal and external stakeholders
- Excellent problem-solving skills
- A relatable degree (Business Management etc) would be desirable but not essential
- Take the lead on any new client implementations that fall within your remit
- Deliver product training programmes across the business at all levels
- Act as a leading point of contact to designated key clients and build and maintain strong relationships
- Oversee the production and distribution of quality, accurate reporting internally and externally
- Use analytical and Excel skills to review new and existing data, analyse and understand client data portfolios to identify needs and potential business opportunities
- Help identify and execute additional revenue opportunities in current accounts and work closely with the commercial team to execute these
- Work closely with all business departments such as Client Management, Commercial team, Operations and the IT/Data Team
This role is a hybrid role with a 2-3-day office requirement for collaboration, workshops and stakeholder meetings per week on-site in Newport (South Wales).
Interviews will be held via MS Teams first, followed by an onsite meeting. You may also be required to travel to client sites (UK only) on occasions.
Please note we cannot provide sponsorship to candidates who are not eligible to live and work within the UK without restriction.
For more information please call Nathan Handley on 02920 252 500 or click APPLY now for immediate consideration.
Client Account Manager in Newport employer: IntaPeople: STEM Recruitment
Contact Detail:
IntaPeople: STEM Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services or insurance sectors. Let them know you're on the lookout for a Client Account Manager role. You never know who might have the inside scoop on opportunities!
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of client management and be ready to discuss how you've successfully managed tier 1 accounts in the past. We want you to showcase your problem-solving skills and ability to build rapport with stakeholders.
✨Tip Number 3
Don’t forget to leverage our website! Apply directly through StudySmarter for the best chance at landing that Client Account Manager position. It’s quick, easy, and puts you right in front of the hiring team.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role and the company.
We think you need these skills to ace Client Account Manager in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Account Manager role. Highlight your experience in financial services or insurance, and don’t forget to showcase your skills in stakeholder management and problem-solving. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific experiences that relate to managing tier 1 accounts and how you've successfully built relationships with clients in the past.
Show Off Your Skills: We love seeing candidates who are proficient in Microsoft Office, especially Excel. If you have any analytical skills or examples of how you've used data to drive decisions, make sure to include those in your application. It’ll help us see your commercial mindset!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at IntaPeople: STEM Recruitment
✨Know Your Numbers
As a Client Account Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics and figures related to your previous accounts. Be ready to discuss how you used data to drive decisions and improve client relationships.
✨Showcase Stakeholder Management Skills
Prepare examples of how you've successfully managed relationships with key stakeholders in the past. Think about specific challenges you faced and how you navigated them. This will show your ability to build rapport and communicate effectively.
✨Demonstrate Commercial Mindset
Be prepared to discuss how you've identified and executed revenue opportunities in previous roles. Highlight any strategies you've implemented that led to growth in key accounts. This will showcase your commercial awareness and proactive approach.
✨Excel at Excel
Since proficiency in Microsoft Excel is crucial for this role, make sure you're comfortable discussing your experience with it. Bring examples of how you've used Excel for data analysis or reporting in your previous positions to impress your interviewers.
