At a Glance
- Tasks: Lead a high-performing software delivery team and manage key client relationships.
- Company: Dynamic tech company focused on modern software delivery and cloud solutions.
- Benefits: Competitive salary, bonus scheme, flexible working, and generous holiday allowance.
- Other info: Hybrid working with excellent career growth opportunities in a supportive environment.
- Why this job: Make an impact by guiding teams and building strong client partnerships.
- Qualifications: Experience in delivery leadership and client relationship management.
The predicted salary is between 70000 - 80000 € per year.
We're looking for an experienced delivery leader to take ownership of key client portfolios and lead a high-performing software delivery team. This is a role for someone who's just as comfortable building strong client relationships as they are guiding teams through complex delivery challenges.
They are a technology-focused business working across modern software delivery, cloud-based solutions, and ongoing application support. The work tends to be varied and often fairly complex, so being able to stay close enough to delivery without getting lost in the detail is important.
At its core, this role is about balance, keeping clients confident and engaged, ensuring delivery is running smoothly, and making sure there's a clear commercial lens across everything you do. You'll be working across multiple projects and accounts, helping shape outcomes, support your team, and spot opportunities to grow relationships further.
It's the kind of role that would suit someone who's come up through delivery, consulting, or client services and is used to operating at a senior level; someone who can bring a bit of calm, clarity, and direction when it's needed.
Key Responsibilities- Client Leadership
- Act as the primary point of ownership for key client relationships
- Build and maintain strong, long-term partnerships
- Provide clear guidance and confidence on delivery direction
- Identify opportunities to expand services within existing accounts
- Commercial Oversight
- Support growth across client portfolios
- Monitor revenue performance, margins, and commercial health
- Contribute to scoping, pricing, and proposal development
- Assist in new business opportunities and client pitches
- Delivery Management
- Oversee delivery across multiple concurrent projects
- Ensure work is completed on time, within budget, and to a high standard
- Implement and maintain effective delivery processes and governance
- Drive consistency and quality across teams with varied experience levels
- Team Leadership
- Lead and develop a team of software/delivery professionals (circa 7-8)
- Set clear expectations and promote accountability
- Create a collaborative and supportive team culture
- Encourage continuous improvement and high performance
A big part of the role is around building trust. You'll be the person clients turn to when they want a clear view of how things are going, what's coming next, and where value can be added. At the same time, internally you'll be leading a small technical/delivery team with different strengths and experience levels, helping them perform at their best without overcomplicating things.
There's also a commercial side to it, keeping an eye on performance across your accounts, understanding where there's room to grow, and contributing to conversations around pricing, scope, and new opportunities. Nothing overly heavy, but enough that you feel comfortable having those discussions and adding value.
This is a senior role combining client relationship management, delivery leadership, and commercial awareness. The successful candidate will be confident engaging with stakeholders, leading technical teams, and contributing to business growth through strong delivery performance.
Role overview:- (Software) Delivery Lead
- Sitting as an extension of the senior leadership team
- Hybrid working with 2 days per week required on site in Cardiff
- Salary - £70,000 - £80,000 depending on experience
- Bonus scheme related to performance and company performance
- Flexible working as standard (core hours typically 10-4)
- Central Cardiff Location with modern, open-planned offices
- Starting with 25 days Holidays (plus Bank Holidays) which increase with long service and recognition (up to 35 days)
- Paid training and subscriptions
For more information, please call Nathan Handley on 02920 252 500 or click APPLY now for a call back.
Please note we do not have the necessary policies in place to provide sponsorship.
Software Delivery Lead in Cardiff employer: IntaPeople: STEM Recruitment
Join a forward-thinking technology-focused business in Cardiff, where you'll lead a high-performing software delivery team and build strong client relationships. With a commitment to employee growth, flexible working arrangements, and a supportive culture, this role offers the opportunity to thrive in a dynamic environment while enjoying competitive benefits such as a generous holiday allowance and performance-related bonuses.
Contact Detail:
IntaPeople: STEM Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Software Delivery Lead in Cardiff
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in a delivery role. Building those relationships can open doors that a CV just can’t.
✨Tip Number 2
Showcase your leadership skills! When you’re chatting with potential employers, share specific examples of how you’ve led teams through challenges. They want to see that you can keep calm under pressure and guide your team to success.
✨Tip Number 3
Be proactive about following up! After interviews or networking events, drop a quick email to thank them for their time and reiterate your interest. It shows you’re keen and keeps you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to show you’re genuinely interested in joining our team.
We think you need these skills to ace Software Delivery Lead in Cardiff
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading teams and managing client relationships. We want to see how you've successfully navigated complex delivery challenges and built strong partnerships.
Keep It Clear and Concise:We appreciate clarity! Make sure your application is straightforward and to the point. Use bullet points where possible to break down your achievements and responsibilities, so we can easily see what you bring to the table.
Demonstrate Commercial Awareness:Since this role involves a commercial aspect, don’t forget to mention any experience you have with revenue performance, pricing, or proposal development. Show us that you understand the business side of software delivery!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at IntaPeople: STEM Recruitment
✨Know Your Clients
Before the interview, research the company's key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can build strong relationships and provide clear guidance on delivery direction.
✨Showcase Your Delivery Experience
Be ready to discuss your past experiences in managing software delivery projects. Highlight specific examples where you successfully led teams through complex challenges while ensuring timely and high-quality outcomes.
✨Balance Commercial Awareness with Delivery Focus
Prepare to talk about how you've monitored revenue performance and contributed to pricing discussions in previous roles. This will show that you understand the commercial side of delivery and can add value to the business.
✨Emphasise Team Leadership Skills
Think of examples where you've developed a team culture that promotes accountability and continuous improvement. Be ready to explain how you’ve led diverse teams and helped them perform at their best without overcomplicating processes.