At a Glance
- Tasks: Lead quality performance across production and customer-facing activities, driving continuous improvement.
- Company: Established manufacturing organisation with a focus on quality and operational excellence.
- Benefits: Competitive salary, senior-level influence, and opportunities for professional growth.
- Other info: Engage with teams and customers to resolve issues and drive accountability.
- Why this job: Shape quality strategy and make a real impact in a dynamic environment.
- Qualifications: Proven experience in quality management and strong understanding of quality systems.
The predicted salary is between 50000 - 65000 £ per year.
We are supporting a well-established manufacturing organisation in the search for an experienced Quality Manager to take ownership of quality performance across production, suppliers, and customer-facing activities. This is a senior role with real influence, offering the opportunity to shape quality strategy, improve operational standards, and drive continuous improvement across a dynamic environment. You will lead the end-to-end quality function, ensuring that products meet required standards and customer expectations while driving measurable improvements across the business.
Responsibilities:
- Managing quality processes across production, suppliers, and field performance
- Acting as the escalation point for complex customer issues, ensuring timely resolution
- Implementing robust systems to monitor and reduce the cost of poor quality
- Leading investigations, containment actions, and long-term corrective solutions
- Working cross-functionally with production, engineering, supply chain, and sales teams
- Supporting new product introduction by identifying and mitigating quality risks
- Conducting regular audits to ensure adherence to specifications and processes
- Taking decisive action where product quality or safety may be compromised
- Leading and developing a quality team, embedding a culture of continuous improvement
- Engaging with customers and partners when required to resolve high-level concerns
Experience/qualifications:
- A proactive and commercially aware quality professional who can lead from the front and influence at all levels of the organisation.
- Proven experience in a senior quality or quality management position
- Strong understanding of quality systems and compliance frameworks
- Experience working within manufacturing environments, ideally involving both machinery and assembly operations
- Confidence working with data to identify trends and make informed decisions
- A customer-focused mindset with experience handling escalations or complaints
- The ability to lead teams, drive accountability, and implement change
- Relevant technical or quality-related qualifications
If you are an experienced Quality Engineer/Manager who would like the opportunity to have senior-level exposure with influence across operations and make a significant impact within a growing business.
Quality Manager in Cardiff employer: IntaPeople: STEM Recruitment
Join a well-established manufacturing organisation that values quality and continuous improvement, offering a dynamic work environment where your expertise as a Quality Manager will directly influence operational standards and customer satisfaction. With a strong focus on employee development and a culture that encourages innovation, you will have the opportunity to lead a dedicated team and drive meaningful change while enjoying a supportive workplace that prioritises collaboration and professional growth.
Contact Details:
IntaPeople: STEM Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Quality Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing sector and let them know you're on the hunt for a Quality Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of quality systems and compliance frameworks. Be ready to discuss how you've tackled complex customer issues in the past, as this will show you can handle the pressure and lead from the front.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and where you can make a real impact. Use our website to find roles that excite you and match your skills, so you can showcase your passion for quality management.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the perfect fit for their Quality Manager position.
We think you need these skills to ace Quality Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality Manager role. Highlight your experience in managing quality processes and any relevant achievements that showcase your ability to drive continuous improvement. We want to see how you can influence quality strategy!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this senior role. Share specific examples of how you've tackled complex customer issues or led quality teams in the past. Let us know how you can make a significant impact!
Showcase Your Data Skills:Since data plays a big role in quality management, don’t forget to mention your experience with data analysis. Talk about how you've used data to identify trends and make informed decisions. We love candidates who can back up their claims with solid evidence!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at IntaPeople: STEM Recruitment
✨Know Your Quality Standards
Make sure you’re well-versed in the quality standards relevant to the manufacturing industry. Brush up on ISO standards and any specific compliance frameworks that the company might use. This will show that you’re not just familiar with quality management but also ready to implement these standards effectively.
✨Prepare for Scenario Questions
Expect questions that ask you to describe how you would handle specific quality issues or customer complaints. Think of examples from your past experience where you successfully resolved complex problems. This will demonstrate your proactive approach and ability to lead under pressure.
✨Showcase Your Leadership Skills
As a Quality Manager, you’ll need to lead a team and influence others. Be prepared to discuss your leadership style and how you’ve developed teams in the past. Highlight any initiatives you’ve led that resulted in measurable improvements in quality or operational standards.
✨Engage with Cross-Functional Teams
Since the role involves working with various departments, be ready to talk about your experience collaborating with production, engineering, and sales teams. Share examples of how you’ve successfully navigated cross-functional challenges and driven quality improvements through teamwork.
