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- Tasks: Lead client implementations, deliver training, and build strong relationships with key clients.
- Company: Dynamic company in financial services, offering a hybrid work environment.
- Benefits: Competitive salary, bonus scheme, private healthcare, and 25 days annual leave.
- Why this job: Join a team that values growth and offers opportunities to make a real impact.
- Qualifications: 4-5 years in client/account management, preferably in financial services or insurance.
- Other info: Hybrid role with excellent career development and long service awards.
The predicted salary is between 40000 - 66000 £ per year.
IntaPeople are seeking a motivated and experienced Client Account Manager to join their Client Management team based in South Wales. We are looking to speak with candidates who have strong financial services or insurance experience and who have managed tier 1 (key) accounts previously.
You’ll have excellent organisational skills whilst having the ability to communicate effectively to key business stakeholders (internal and external). Being commercially minded will also go a long way in this role as the opportunity to grow key target accounts will be needed.
Reporting into the ‘Head of Client Management will play a key role in growing and strengthening their portfolio of tier 1 accounts.
Skills, Experience and Attributes:- Proven experience within a customer success/client/account management role (4-5+ years)
- Experience within the financial services or insurance sector
- Have a background in either customer service, account management, programme management, sales or recruitment (or relatable)
- Proficient in Microsoft Office applications, especially Microsoft Excel
- Stakeholder management experience at all levels
- The strong ability to build rapport with internal and external stakeholders
- Excellent problem-solving skills
- A relatable degree (Business Management etc) would be desirable but not essential
- You will take the lead on any new client implementations that fall within your remit
- You will deliver product training programmes across the business at all levels
- You will act as a leading point of contact to designated key clients and will build and maintain strong relationships
- Oversee the production and distribution of quality, accurate reporting internally and externally
- Use analytical and excel skills to review new and existing data, analyse and understand client data portfolios to identify needs and potential business opportunities
- Being commercially minded you’ll help identify and execute additional revenue opportunities in current accounts and work closely with the commercial team to execute these
- Work closely with all business departments such as Client Management, Commercial team, Operations and the IT/Data Team
- Newport | Hybrid (2-3 days per week)
- Starting salary £47,000 - £55,000 – depending on experience
- An incentive scheme personalised to your own accounts
- Bonus Scheme based on performance
- Starting on 25 days annual leave per year
- Hybrid working - 3 days onsite
- Free parking on site
- Private Medical Healthcare
- Group Life Insurance (4x basic annual salary)
- Employee Assistance Programme
- Cycle to Work Scheme
- Enhanced Maternity & Paternity Benefits
- Performance and Development Framework
- Long service awards
This role is a hybrid role with a 2-3-day office requirement for collaboration, workshops and stakeholder meetings per week on-site in Newport (South Wales). Interviews will be held via MS Teams first, followed by an onsite meeting. You may also be required to travel to client site (UK only) on occasions.
Please note we cannot provide sponsorship to candidates who are not eligible to live and work within the UK without restriction. For more information please call Nathan Handley on 02920 252 500 or click APPLY now for immediate consideration.
Client Account Manager in Cardiff employer: IntaPeople: STEM Recruitment
Contact Detail:
IntaPeople: STEM Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services or insurance sectors. Let them know you're on the hunt for a Client Account Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of client management and stakeholder engagement. Think about how you can demonstrate your problem-solving skills and commercial mindset during the chat.
✨Tip Number 3
Showcase your Excel skills! Be ready to discuss how you've used data analysis in previous roles. This will help you stand out, especially since the job requires strong analytical abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Client Account Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Account Manager role. Highlight your experience in financial services or insurance, and don’t forget to showcase your skills in managing key accounts. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed client relationships and driven growth in previous positions. We love a good story!
Showcase Your Skills: Don’t just list your skills; demonstrate them! If you’re proficient in Microsoft Excel, mention how you’ve used it to analyse data or improve reporting. We’re looking for candidates who can hit the ground running, so show us what you’ve got!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it ensures your application gets to the right people. We can’t wait to hear from you!
How to prepare for a job interview at IntaPeople: STEM Recruitment
✨Know Your Numbers
As a Client Account Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics and figures related to your previous accounts. Be ready to discuss how you managed budgets, increased revenue, or improved client satisfaction through data-driven decisions.
✨Showcase Stakeholder Management Skills
Prepare examples of how you've successfully managed relationships with key stakeholders in the past. Think about specific challenges you faced and how you navigated them. This will show your ability to build rapport and communicate effectively, which is crucial for this role.
✨Demonstrate Problem-Solving Prowess
Be ready to tackle hypothetical scenarios during the interview. Think about common issues that arise in account management and how you would resolve them. Highlight your analytical skills and how you've used them to identify opportunities or solve client problems in your previous roles.
✨Familiarise Yourself with the Company
Research the company and its portfolio of clients. Understand their services and recent developments in the financial services or insurance sectors. This knowledge will not only help you answer questions but also allow you to ask insightful ones, showing your genuine interest in the role and the company.
