At a Glance
- Tasks: Lead client implementations and build strong relationships with key accounts.
- Company: Join a dynamic team at IntaPeople, a leader in client management.
- Benefits: Enjoy a competitive salary, hybrid working, and generous annual leave.
- Other info: Collaborative environment with opportunities for professional growth and development.
- Why this job: Make a real impact by growing tier 1 accounts in the financial services sector.
- Qualifications: 3-5 years in client/account management with strong financial services experience.
The predicted salary is between 48000 - 52000 £ per year.
IntaPeople are seeking a motivated and experienced Key Client Account Manager to join their Client Management team based in South Wales. We are looking to speak with candidates who have strong financial services experience and who have managed key accounts previously. You’ll have excellent organisational skills whilst having the ability to communicate effectively to key business stakeholders (internal and external). Being commercially minded will also go a long way in this role as the opportunity to grow key target accounts will be needed. Reporting into the ‘Head of Client Management will play a key role in growing and strengthening their portfolio of tier 1 accounts.
Skills, Experience and Attributes:
- Proven experience within a customer success/client/account management role (3-5+ years)
- Experience within the financial services
- Have a background in either customer service, account management, programme management, business development, sales or recruitment
- Proficient in Microsoft Office applications, especially Microsoft Excel
- Stakeholder management experience at all levels
- The strong ability to build rapport with internal and external stakeholders
- Excellent problem-solving skills
- A relatable degree (Business Management etc) would be desirable but not essential
Key Responsibilities:
- You will take the lead on any new client implementations that fall within your remit
- You will deliver product training programmes across the business at all levels
- You will act as a leading point of contact to designated key clients and will build and maintain strong relationships
- Oversee the production and distribution of quality, accurate reporting internally and externally
- Use analytical and excel skills to review new and existing data, analyse and understand client data portfolios to identify needs and potential business opportunities
- Being commercially minded you’ll help identify and execute additional revenue opportunities in current accounts and work closely with the commercial team to execute these
- Work closely with all business departments such as Client Management, Commercial team, Operations and the IT/Data Team
Role Overview at a Glance:
- Client Account Manager Newport | Hybrid (2-3 days per week)
- Starting salary £48,000 - £52,000 – depending on experience
- An incentive scheme personalised to your own accounts
- Bonus Scheme based on performance
- Starting on 25 days annual leave per year
- Hybrid working - 3 days onsite
- Free parking on site
- Private Medical Healthcare
- Group Life Insurance (4x basic annual salary)
- Employee Assistance Programme
- Cycle to Work Scheme
- Enhanced Maternity & Paternity Benefits
- Performance and Development Framework
- Long service awards
This role is a hybrid role with a 2-3-day office requirement for collaboration, workshops and stakeholder meetings per week on-site in Newport (South Wales). Interviews will be held via MS Teams first, followed by an onsite meeting. You may also be required to travel to client site (UK only) on occasions. Please note we cannot provide sponsorship to candidates who are not eligible to live and work within the UK without restriction.
Client Manager (UK) in Newport employer: IntaPeople Limited
IntaPeople is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of South Wales. With a strong focus on employee growth, we provide comprehensive training programmes, a performance and development framework, and generous benefits including private medical healthcare and enhanced parental leave. Our hybrid working model ensures a healthy work-life balance while allowing you to thrive in your role as a Client Manager, making a meaningful impact on key client accounts.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager (UK) in Newport
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like IntaPeople Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Client Manager (UK) in Newport
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to IntaPeople Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on IntaPeople Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at IntaPeople Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with IntaPeople Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at IntaPeople Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former IntaPeople Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
