IntaPeople Limited is recruiting a Service Delivery Manager for a UK nonprofit focused on reducing loneliness and improving mental health for elderly and vulnerable people. This remote role offers a salary of £60-65k and requires strong vendor management and process improvements.
You will oversee outsourced L1 support via MSP, manage internal L2, drive KPIs, SLAs, governance, and ensure cost control while coaching a small team and collaborating with senior stakeholders across the charity.
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Remote IT Service Delivery Lead (Vendor & MSP) in Cardiff employer: IntaPeople Limited
IntaPeople Limited is an exceptional employer located in the vibrant city of Swansea, offering a dynamic work culture that prioritises employee growth and development. As a Quality Engineer in the medical device sector, you will benefit from a supportive team environment, excellent career advancement opportunities, and the chance to make a meaningful impact on compliance and continuous improvement initiatives.
