At a Glance
- Tasks: Lead quality performance across production and customer-facing activities, driving continuous improvement.
- Company: Established manufacturing organisation with a focus on quality and innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Engage with teams and customers to resolve issues and drive accountability.
- Why this job: Shape quality strategy and make a real impact in a senior role.
- Qualifications: Proven experience in quality management and strong understanding of quality systems.
The predicted salary is between 50000 - 65000 £ per year.
We are supporting a well-established manufacturing organisation in the search for an experienced Quality Manager to take ownership of quality performance across production, suppliers, and customer-facing activities. This is a senior role with real influence, offering the opportunity to shape quality strategy, improve operational standards, and drive continuous improvement across a dynamic environment. You will lead the end-to-end quality function, ensuring that products meet required standards and customer expectations while driving measurable improvements across the business.
Responsibilities
- Managing quality processes across production, suppliers, and field performance
- Acting as the escalation point for complex customer issues, ensuring timely resolution
- Implementing robust systems to monitor and reduce the cost of poor quality
- Leading investigations, containment actions, and long-term corrective solutions
- Working cross-functionally with production, engineering, supply chain, and sales teams
- Supporting new product introduction by identifying and mitigating quality risks
- Conducting regular audits to ensure adherence to specifications and processes
- Taking decisive action where product quality or safety may be compromised
- Leading and developing a quality team, embedding a culture of continuous improvement
- Engaging with customers and partners when required to resolve high-level concerns
Experience & Qualifications
- A proactive and commercially aware quality professional who can lead from the front and influence at all levels of the organisation.
- Proven experience in a senior quality or quality management position
- Strong understanding of quality systems and compliance frameworks
- Experience working within manufacturing environments, ideally involving both machinery and assembly operations
- Confidence working with data to identify trends and make informed decisions
- A customer-focused mindset with experience handling escalations or complaints
- The ability to lead teams, drive accountability, and implement change
- Relevant technical or quality-related qualifications
Quality Manager in Cardiff employer: IntaPeople Limited
Join a well-established manufacturing organisation that values quality and continuous improvement, offering a dynamic work environment where your expertise as a Quality Manager will directly influence operational standards and customer satisfaction. With a strong focus on employee development, you will have access to growth opportunities and the chance to lead a dedicated team, all while working in a culture that prioritises collaboration and innovation. Located in a thriving industrial area, this role provides a unique opportunity to make a significant impact within a respected company.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing sector and let them know you're on the hunt for a Quality Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of quality systems and compliance frameworks. Be ready to discuss how you've tackled complex customer issues in the past, as this will show you can handle the pressure and lead from the front.
✨Tip Number 3
Showcase your data skills! Be prepared to talk about how you've used data to identify trends and drive improvements in quality. This is key for a Quality Manager, so make sure you highlight any relevant experiences during your conversations.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Quality Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality Manager role. Highlight your experience in managing quality processes and any relevant achievements that showcase your ability to drive continuous improvement. We want to see how you can influence quality strategy!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this senior role. Share specific examples of how you've tackled complex customer issues or led quality teams in the past. Let us know how you can make an impact!
Showcase Your Data Skills:Since data plays a big role in quality management, don’t forget to mention your experience with data analysis. Talk about how you've used data to identify trends and make informed decisions. We love candidates who can back up their claims with numbers!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at IntaPeople Limited
✨Know Your Quality Standards
Make sure you’re well-versed in the quality standards relevant to the manufacturing industry. Brush up on ISO standards and any compliance frameworks that are crucial for the role. This will show your potential employer that you’re not just familiar with the basics, but you can also lead the charge in maintaining high-quality benchmarks.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific quality issues or customer complaints. Prepare examples from your past experience where you successfully resolved complex problems. This will demonstrate your proactive approach and ability to think on your feet, which is essential for a Quality Manager.
✨Showcase Your Leadership Skills
As a senior role, they’ll want to see how you lead teams and drive accountability. Be ready to discuss your leadership style and provide examples of how you’ve developed a culture of continuous improvement within your team. Highlighting your ability to influence at all levels will set you apart.
✨Engage with Data
Since the role involves working with data to identify trends, come prepared to discuss how you’ve used data analysis in previous roles. Bring examples of how your data-driven decisions led to measurable improvements in quality. This will illustrate your analytical skills and customer-focused mindset.
