At a Glance
- Tasks: Lead a high-performing software delivery team and manage key client relationships.
- Company: Dynamic tech company focused on modern software delivery and cloud solutions.
- Benefits: Competitive salary, bonus scheme, flexible working, and generous holiday allowance.
- Other info: Hybrid working with excellent career growth opportunities in a supportive environment.
- Why this job: Make a real impact by guiding teams and building strong client partnerships.
- Qualifications: Experience in software delivery, client management, and team leadership.
The predicted salary is between 70000 - 80000 £ per year.
IntaPeople are looking for an experienced delivery leader to take ownership of key client portfolios and lead a high‑performing software delivery team. This is a role for someone who’s just as comfortable building strong client relationships as they are guiding teams through complex delivery challenges. They are a technology‑focused business working across modern software delivery, cloud‑based solutions, and ongoing application support. The work tends to be varied and often fairly complex, so being able to stay close enough to delivery without getting lost in the detail is important. At its core, this role is about balance, keeping clients confident and engaged, ensuring delivery is running smoothly, and making sure there’s a clear commercial lens across everything you do. You’ll be working across multiple projects and accounts, helping shape outcomes, support your team, and spot opportunities to grow relationships further. It’s the kind of role that would suit someone who’s come up through software, delivery, consulting, or client services and is used to operating at a senior level and can bring a bit of calm, clarity and direction when it’s needed.
Key Responsibilities
- Client Leadership
- Act as the primary point of ownership for key client relationships
- Build and maintain strong, long‑term partnerships
- Provide clear guidance and confidence on delivery direction
- Identify opportunities to expand services within existing accounts
- Commercial Oversight
- Support growth across client portfolios
- Monitor revenue performance, margins, and commercial health
- Contribute to scoping, pricing, and proposal development
- Assist in new business opportunities and client pitches
- Delivery Management
- Oversee delivery across multiple concurrent projects
- Ensure work is completed on time, within budget, and to a high standard
- Implement and maintain effective delivery processes and governance
- Drive consistency and quality across teams with varied experience levels
- Team Leadership
- Lead and develop a team of software/delivery professionals (circa 7‑8)
- Set clear expectations and promote accountability
- Create a collaborative and supportive team culture
- Encourage continuous improvement and high performance
A big part of the role is around building trust. You’ll be the person clients turn to when they want a clear view of how things are going, what’s coming next, and where value can be added. At the same time, internally you’ll be leading a small technical/delivery team with different strengths and experience levels, helping them perform at their best without overcomplicating things. There’s also a commercial side to it, keeping an eye on performance across your accounts, understanding where there’s room to grow, and contributing to conversations around pricing, scope, and new opportunities. Nothing overly heavy, but enough that you feel comfortable having those discussions and adding value. This is a senior role combining client relationship management, delivery leadership, and commercial awareness. The successful candidate will be confident engaging with stakeholders, leading technical teams, and contributing to business growth through strong delivery performance.
Role Overview
- Hybrid working with 2 days per week required on site in Cardiff
- Salary – £70,000 – £80,000 depending on experience
- Bonus scheme related to performance and company performance
- Flexible working as standard (core hours typically 10‑4)
- Central Cardiff location with modern, open‑planned offices
- Starting with 25 days holidays (plus bank holidays) which increase with long service and recognition (up to 35 days)
- Paid training and subscriptions
Delivery Lead in Cardiff employer: IntaPeople Limited
IntaPeople is an exceptional employer that fosters a dynamic and supportive work culture, ideal for those looking to thrive in a hybrid environment. With a focus on employee growth, the company offers extensive training opportunities and a generous holiday allowance that increases with service, ensuring a healthy work-life balance. Located in the heart of Cardiff, employees benefit from modern office facilities and a collaborative atmosphere that encourages innovation and high performance.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Lead in Cardiff
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even casual coffee chats. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your past projects and how you've tackled delivery challenges. Real-life examples can make you stand out.
✨Tip Number 3
Be proactive! If you see a company you're keen on, don’t wait for them to post a job. Reach out directly, express your interest, and share how you can add value to their team. We love initiative!
✨Tip Number 4
Keep it casual but professional in interviews. Be yourself, but also show that you understand the balance between client needs and team dynamics. Remember, we’re looking for someone who can lead with calm and clarity!
We think you need these skills to ace Delivery Lead in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Delivery Lead role. Highlight your experience in client relationships, team leadership, and software delivery. We want to see how you’ve tackled complex challenges and led teams to success!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've built strong client partnerships and managed multiple projects effectively.
Showcase Your Commercial Awareness:Don’t forget to mention your understanding of commercial aspects like revenue performance and pricing strategies. We’re looking for someone who can keep an eye on the bigger picture while managing delivery.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you in front of the right people quickly!
How to prepare for a job interview at IntaPeople Limited
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can build strong relationships and provide clear guidance on delivery direction.
✨Showcase Your Delivery Experience
Prepare specific examples from your past roles where you successfully managed multiple projects and led teams through complex delivery challenges. Highlight your ability to keep things running smoothly while maintaining a commercial focus.
✨Demonstrate Team Leadership Skills
Be ready to discuss your approach to leading and developing a team. Share how you set clear expectations, promote accountability, and foster a collaborative culture. This will show that you can guide a diverse team effectively.
✨Engage in Commercial Conversations
Brush up on your knowledge of revenue performance, margins, and pricing strategies. Be prepared to discuss how you can contribute to scoping and proposal development, as well as identify opportunities for growth within existing accounts.
