At a Glance
- Tasks: Provide IT support and manage user accounts while learning about Cloud technologies.
- Company: Leading IT provider with a focus on cloud technology and career growth.
- Benefits: Competitive salary, bonus, 25 days holiday, and personal training plan.
- Other info: Fast-track progression to hybrid roles with excellent company culture.
- Why this job: Kickstart your Cloud career with hands-on experience in Azure and AWS.
- Qualifications: 1st Line support experience and a genuine interest in Cloud tech.
The predicted salary is between 30000 - 33000 £ per year.
Superb IT Support Role With Fast-Track Cloud Progression | Cardiff, South Wales (full time on-site initially) £30k–£33k + Bonus + 25 Days Holiday + Training Plan
Looking to break into Cloud tech but stuck on the helpdesk? If you already have a keen interest in Azure and/or AWS this could be your way out! Our client is a leading IT provider and is seeking two Service Desk Engineers to support their external clients—but you won’t stay as 1st / 2nd Line Service Desk Engineers for long. You’ll get hands-on with Microsoft 365, Azure, and AWS environments from day one. You’ll be mentored, trained, and guided into Cloud roles – this is the springboard.
What you’ll do:
- Be the first port of call for customer IT issues (hardware, software, Microsoft 365).
- Help manage user accounts in Microsoft 365 & Azure Entra.
- Support with basic Azure queries – you’ll learn the rest on the job.
- Get involved in daily checks, ticketing, troubleshooting, and more.
What we’re looking for:
- 1st Line support experience (or similar IT role).
- You must already be able to show a genuine interest in Cloud tech – you want to learn Azure/AWS and ideally have started your own journey towards this with home learning or study.
- Good communication and problem-solving skills.
What you’ll get:
- Fast-track Cloud career progression – with a personal training plan.
- Great culture, South Wales HQ (mainly onsite at this level but this will become a hybrid role as you progress into more senior positions).
- £28k–£31k + 5% bonus, pension, private health, cycle scheme, and 25 days hols.
This part is important: You must be UK-based for at least 5 years (Security Clearance eligibility required). If you're currently in a 1st line role and would like to find a role with clear progression please apply now for more details, thanks!
Service Desk Analyst with Cloud Training in Bridgend employer: IntaPeople Limited
Join a leading IT provider in Cardiff, South Wales, where you will not only receive competitive pay and benefits but also embark on a fast-tracked career in Cloud technology. With a strong emphasis on employee growth, you'll benefit from a tailored training plan and a supportive work culture that encourages learning and development, making this an ideal environment for those looking to advance their skills in Azure and AWS.
StudySmarter Expert Advice🤫
We think this is how you could land Service Desk Analyst with Cloud Training in Bridgend
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what IntaPeople Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges IntaPeople Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at IntaPeople Limited!
✨Direct Apply to IntaPeople Limited
Let's not forget to apply directly through the IntaPeople Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Service Desk Analyst with Cloud Training in Bridgend
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at IntaPeople Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at IntaPeople Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at IntaPeople Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
