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- Tasks: Manage capacity planning and deliver actionable insights to improve operational performance.
- Company: Intact Insurance, a forward-thinking company transforming the insurance industry.
- Benefits: Annual bonus, generous pension contributions, hybrid work, and 25 days annual leave.
- Other info: Flexible working hours and a supportive environment for personal growth.
- Why this job: Join a team making a real difference in insurance while growing your career.
- Qualifications: Experience in capacity planning and strong analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.
We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.
We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.
This role involves managing long- and medium-term capacity planning services for one or more business areas. You will work with finance, marketing, and operational teams to deliver accurate demand and supply plans, provide input into operational and strategic planning, and improve resource planning capability. You will analyse data, develop planning models, and build relationships across the business to support decision-making and achieve key business outcomes.
This role is hybrid and can be based out of our following offices: Glasgow, Liverpool, Manchester, London or Horsham.
You’ll make an impact by:
- Defining, developing, and implementing capacity models and solutions to meet business requirements.
- Delivering realistic and robust supply and demand plans, highlighting risks and opportunities, and making recommendations to meet business goals.
- Assessing highly detailed information, identifying trends, and providing actionable insight to improve operational performance.
- Developing and maintaining relationships across supported business areas and wider teams (HR, Finance, Marketing, OpEx) to ensure effective engagement and alignment with business needs.
Your skills and experience:
- Capacity planning and operations strategy, with experience using planning tools such as WFM, Anaplan, Qlik, and Excel.
- Good analytical and problem-solving skills, able to turn highly detailed data into clear, actionable insight.
- Ability to build and maintain effective relationships with stakeholders across HR, Finance, Marketing, and operational teams.
- Experience in operational planning within contact centre front or back office environments.
Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to:
- Annual discretionary bonus
- Up to 11% pension contributions
- Hybrid working + flexible hours
- 25 days annual leave + bank holidays + buy/sell options
Planning Consultant employer: Intact Insurance UK
Contact Detail:
Intact Insurance UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Consultant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that you didn’t even know existed.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who truly fits into their team.
✨Tip Number 3
Practice your problem-solving skills! Since this role involves analysing data and providing insights, be ready to showcase your analytical abilities during interviews. Use real-life examples to demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Planning Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Planning Consultant role. Highlight your experience in capacity planning and operations strategy, and don’t forget to mention any relevant tools you’ve used like WFM or Excel.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with our mission at Intact Insurance. Keep it engaging and personal!
Showcase Your Analytical Skills: Since this role involves analysing data and providing actionable insights, make sure to include examples of how you've successfully turned complex data into clear recommendations in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Intact Insurance UK
✨Know Your Numbers
As a Planning Consultant, you'll be dealing with data and analytics. Brush up on your capacity planning metrics and be ready to discuss how you've used tools like Excel or Anaplan in past roles. Show them you can turn complex data into actionable insights!
✨Build Relationships
This role requires collaboration across various teams. Think of examples where you've successfully built relationships with stakeholders in HR, Finance, or Marketing. Be prepared to share how these collaborations led to improved outcomes.
✨Showcase Problem-Solving Skills
Expect questions that test your analytical and problem-solving abilities. Prepare to discuss specific challenges you've faced in operational planning and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Align with Their Vision
Intact Insurance is all about transformation and making insurance simpler. Familiarise yourself with their mission and values, and think about how your experience aligns with their goals. This will show your genuine interest in the company and the role.