Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.
Shape the future
We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.
Grow with us
We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.
Win as a Team
We are currently recruiting for multiple Commercial Loss Adjusters to join our established and experienced team on a remote basis.
You\'ll Make An Impact By
As a Commercial Claims Adjuster, you will oversee claims from initiation to resolution, ensuring a customer-focused experience throughout the process. With knowledge in commercial property insurance, you will engage effectively with customers and third parties, providing clear communication and promptly addressing inquiries. Managing a diverse portfolio of claims, typically ranging from £10K to £100K across sectors such as Property Owner, Retail, Industrial, and Offices.
You will collaborate with other Commercial Adjusters, the Team Leader, and Technical Experts to ensure comprehensive support. Utilizing your negotiation skills, you will aim for favourable outcomes in claims settlements while providing excellent customer service and fostering relationships with clients.
This role requires excellent communication, analytical, and organizational skills, along with the ability to manage multiple cases effectively. Additionally, you will participate in surge event management to provide vital support during critical times, take responsibility for your ongoing technical development, and travel to sites as required, for which a company car will be provided, along with the necessity of holding a clean driving license.
You Will
Your skills and experience
- Have experience in handling high-value commercial property claims and managing suppliers and builders with tight controls to protect indemnity spend.
- Possess the ability to assess and review claims, identifying coverage, validation, and recovery issues while ensuring that the customer journey remains on the correct path and that indemnity is effectively controlled.
- Be familiar with general building construction is essential, along with the capacity to adapt to the varying needs of customers, prioritizing work effectively to deliver results that meet their expectations.
- Hold qualifications, ideally at least Cert CII or Cert CILA, and have a desire to progress in your career.
Being Part Of Our Team Means You’ll Have The Support And Freedom To Bring Your Best Self To Work Each Day. As a Permanent Member, Here’s What You Can Look Forward To
- Annual discretionary bonus
- Up to 11% pension contributions
- Hybrid working + flexible hours
- 25 days annual leave + bank holidays + buy/sell options
- Health & wellbeing + virtual GP
- Career development and mentoring
- Inclusive culture + employee networks
- Share investment options
Our DEI commitment
We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.
As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.
We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.
If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Loss Adjusters in Newport
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Intact Insurance UK). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Intact Insurance UK. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Intact Insurance UK.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Intact Insurance UK. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Intact Insurance UK
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Intact Insurance UK to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Intact Insurance UK, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Intact Insurance UK's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
