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- Tasks: Manage commercial property claims and support customers through the claims process.
- Company: Intact Insurance, a leader in transforming the insurance industry.
- Benefits: Annual bonus, hybrid working, 25 days leave, and career development.
- Why this job: Make a real difference while growing your career in a supportive environment.
- Qualifications: Experience in handling commercial property claims and strong communication skills.
- Other info: Inclusive culture with flexible working options and opportunities for progression.
The predicted salary is between 28800 - 48000 £ per year.
Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive. Shape the future: we’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.
Grow with us: we’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.
Win as a Team: as a Commercial Property Claims Handler at Intact, you will be responsible for managing commercial property claims and supporting customers and brokers through the claims process. The role offers the opportunity to work on a varied caseload, build technical claims experience, and develop your career within a supportive and well-established insurance business. You will be part of a collaborative team with access to training, clear processes, and opportunities to progress.
You’ll Make An Impact By
- Investigating and managing commercial property claims from first notification through to settlement, progressing claims promptly and in line with agreed service standards and business objectives.
- Supporting customers and brokers throughout the claims journey, ensuring consistent communication and adherence to agreed claims processes and service propositions.
- Applying technical claims knowledge to assess liability, resolve queries, and agree settlements accurately and fairly.
- Sharing knowledge and best practice with colleagues, supporting team capability and continuous improvement.
Your Skills And Experience
- Previous experience handling commercial property claims, with a good understanding of policy wording, coverage, and claims processes.
- Ability to manage a varied claims caseload, progressing claims efficiently while meeting service standards and deadlines.
- Good communication skills, with experience dealing with brokers, policyholders, loss adjusters, and internal teams.
- Good attention to detail and sound judgement when assessing liability, reviewing documentation, and agreeing settlements.
Why you’ll love it here
Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to:
- Annual discretionary bonus
- Up to 11% pension contributions
- Hybrid working + flexible hours
- 25 days annual leave + bank holidays + buy/sell options
- Health & wellbeing + virtual GP
- Career development and mentoring
- Inclusive culture + employee networks
- Share investment options
Our DEI Commitment
We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.
If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.
Commercial Property Claims Handler in Manchester employer: Intact Insurance UK
Contact Detail:
Intact Insurance UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Property Claims Handler in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work at Intact Insurance. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your technical claims knowledge. Be ready to discuss your experience with commercial property claims and how you've handled tricky situations in the past.
✨Tip Number 3
Show off your communication skills! During interviews, demonstrate how you’ve effectively communicated with brokers and policyholders. This is key for a role like the Commercial Property Claims Handler.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Intact Insurance.
We think you need these skills to ace Commercial Property Claims Handler in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous experience with commercial property claims and any relevant technical knowledge to show us you’re the right fit.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how you can contribute to our team. Share specific examples from your past that demonstrate your ability to manage claims effectively and communicate well with customers and brokers.
Showcase Your Communication Skills: Since good communication is key in this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to give us a glimpse of how you’d communicate with clients and colleagues.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process.
How to prepare for a job interview at Intact Insurance UK
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of commercial property claims, including policy wording and coverage. Being able to discuss specific examples from your past experience will show that you’re not just familiar with the process but also confident in handling various scenarios.
✨Communicate Clearly and Confidently
Since this role involves liaising with brokers and policyholders, practice articulating your thoughts clearly. Use examples to demonstrate your communication skills, especially how you've managed relationships in previous roles. This will help you stand out as a candidate who can maintain strong connections.
✨Showcase Your Attention to Detail
Prepare to discuss how you assess liability and review documentation. Bring examples of how your attention to detail has positively impacted your work. This is crucial in claims handling, so demonstrating your meticulous nature will resonate well with the interviewers.
✨Emphasise Team Collaboration
Intact values teamwork, so be ready to share experiences where you’ve worked collaboratively to achieve goals. Highlight any instances where you’ve shared knowledge or best practices with colleagues, as this aligns with their commitment to continuous improvement and team capability.
