Strategic Account Manager in London

Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.

We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.

We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.

We are currently recruiting for a Commercial Lines Strategic Account Manager to join our Strategic Account Management Team on a hybrid basis. This role is to be based from any of the following locations – Manchester, Leeds, Birmingham, Bristol, London or Glasgow. This role will drive and grow Intact Insurance's sales through building and maintaining partnerships with one or more large strategically important broker accounts across Intact Insurance UK.

You’ll Make An Impact By:

• Developing, agreeing and maintaining a minimum 3 year account strategy and plan for each strategic broker to achieve the overall GWP and profitability plan.
• Leading the identification, planning and winning of major strategic development opportunities.
• Demonstrating excellent working relationships with the trading and sales teams across CL & SLE.
• Engaging with senior stakeholders both internally and externally.
• Building and maintaining relationships at all levels with each strategic broker to thoroughly understand their strategy.
• Negotiating, managing and having responsibility for the central compensation structure.

Your Skills And Experience:

• Commercial Insurance Account Management experience is essential.
• Experience of driving new business pipelines, achieving broker plans and managing effective relationships.
• Have an excellent understanding of industry conditions across CL & SL, including Intact Insurance's propositions.
• Extensive experience and knowledge in applying best practice sales techniques.
• Experience in account planning.

What We Offer You:

• Annual discretionary bonus.
• Up to 11% pension contributions.
• Hybrid working + flexible hours.
• 25 days annual leave + bank holidays + buy/sell options.
• Health & wellbeing + virtual GP.
• Career development and mentoring.
• Inclusive culture + employee networks.
• Share investment options.

Our DEI Commitment: We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance. If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.