Risk Consulting Technical Services Manager in London

Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.

We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.

We’re customer‑driven, community‑focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.

We have an opportunity for a Technical Services Manager to join our Risk Consulting team. This is a fantastic opportunity to lead Risk Consulting’s technical agenda, supporting the function deliver ‘best in class’ risk engineering across all businesses supported by Risk Consulting.

You’ll Make An Impact By:

• Oversight and management of the required Technical Standards within the function to allow delivery of business requirements to required technical proficiency and quality.
• Identification of effective and proportionate technical related business control procedures in line with internal policy and material external legislative and/or regulatory requirements.
• Responsible for risk consulting’s engagement with the wider Intact Risk functions on technical matters and engineering standards.
• Ensuring risk consulting has suitable technical representation and engagement with external bodies including RISC Authority.
• Oversight and responsibility of risk consulting’s licence framework, technical training programmes and development pathways.
• Oversight and responsibility of risk consulting’s QA process and leadership referral point.
• Acting as internal escalation/arbitration point for highly detailed risk engineering matters addressing technical referrals and raising standard and knowledge across the technical community.
• Providing specialist advice, guidance and coaching to less qualified and/or experienced colleagues.

Your Skills And Experience:

• Experience in Property Risk Engineering and also a good understanding and interest in Casualty Risk Engineering.
• Experience of developing and delivering Risk Management solutions.
• Experience of working directly with senior customers, and/or partners.
• Significant depth and breadth of experience across a range of lines of businesses, products or types of customers.
• Influencing and developing teams.

Why You’ll Love It Here:

Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to:

• Annual discretionary bonus
• Up to 11% pension contributions
• Hybrid working + Flexible hours
• 25 days annual leave + bank holidays + buy/sell options
• Health & wellbeing + virtual GP
• Career development and mentoring
• Inclusive culture + employee networks
• Share investment options

Our DEI Commitment:

We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance. If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.