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- Tasks: Lead and optimise infrastructure platforms for a transformative insurance company.
- Company: Intact Insurance, focused on making insurance simpler and more responsive.
- Benefits: Annual bonus, hybrid working, 25 days leave, and career development opportunities.
- Other info: Inclusive culture with flexible working options to support work-life balance.
- Why this job: Make a real impact in a dynamic environment while shaping the future of insurance.
- Qualifications: Extensive IT experience, cloud knowledge, and strong leadership skills required.
The predicted salary is between 43200 - 72000 £ per year.
Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.
Shape The Future
We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.
Grow With Us
We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.
Win As a Team
We are seeking an experienced and forward-thinking Infrastructure Platform Services Manager to lead the operational performance, strategic direction, and continuous optimisation of Intact’s core infrastructure.
You’ll Make An Impact By
- Leading the day-to-day operational performance of infrastructure platforms, ensuring service adherence, issue resolution, and robust service governance.
- Overseeing infrastructure platform contributions to major programmes, including design feasibility, resource allocation, supplier engagement, and risk management.
- Developing and maintaining platform roadmaps aligned with business priorities, technology trends, and budget parameters.
- Driving optimisation across availability, capacity, performance, security, compliance, and cost efficiency.
- Leading the decommissioning of legacy technology and promoting automation and modernisation across platforms.
- Acting as a senior stakeholder interface across CIO and Core T&O, ensuring platform needs and risks are clearly communicated and understood.
- Overseeing vendor performance, contractual compliance, service reviews, and cost management activities.
Your Skills And Experience
- Extensive experience across IT product delivery, including enterprise or technology architecture.
- Excellent understanding of data centre, and cloud IaaS technologies, including AWS and Azure.
- Experience leading operations for multi-tenant and multi-cloud environments.
- Excellent skills with experience managing teams and influencing stakeholders across large global organisations.
- Excellent communication, relationship-building, and negotiation capabilities.
- Ability to operate in a dynamic environment, with comfort navigating ambiguity and making strategic decisions.
- Deep knowledge of Cloud Platform architectures and migration pathways from on-prem to cloud.
- Working knowledge of DevOps, continuous engineering, automation tooling, and modern operational models.
Why You’ll Love It Here
Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to:
- Annual discretionary bonus
- Up to 11% pension contributions
- Hybrid working + flexible hours
- 25 days annual leave + bank holidays + buy/sell options
- Health & wellbeing + virtual GP
- Career development and mentoring
- Inclusive culture + employee networks
- Share investment options
Our DEI Commitment
We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work-life balance. If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.
Infrastructure Platform Services Manager employer: Intact Insurance UK
Contact Detail:
Intact Insurance UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Platform Services Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Intact Insurance. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show how your experience aligns with their mission to make insurance simpler and more responsive.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like you're reading from a script!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Infrastructure Platform Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your expertise in IT product delivery and cloud technologies like AWS and Azure, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about transforming the insurance industry. Share specific examples of how you've led teams or optimised infrastructure platforms in the past.
Showcase Your Communication Skills: Since this role involves influencing stakeholders, make sure to demonstrate your excellent communication abilities. Use clear and concise language in your application to show us you can convey complex ideas effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Intact Insurance UK
✨Know Your Infrastructure Inside Out
Make sure you brush up on your knowledge of data centre and cloud IaaS technologies, especially AWS and Azure. Be ready to discuss how you've led operations in multi-tenant and multi-cloud environments, as this will show that you understand the complexities involved.
✨Showcase Your Leadership Skills
Prepare examples of how you've managed teams and influenced stakeholders in large organisations. Highlight specific instances where your leadership made a difference, particularly in operational performance or strategic direction.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be prepared to explain complex technical concepts in simple terms, as you'll need to interface with various stakeholders across the organisation.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you've had to navigate ambiguity or make strategic decisions under pressure. Be ready to discuss how you approached these challenges and what the outcomes were, as this will showcase your ability to thrive in a dynamic environment.