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- Tasks: Analyse business needs and improve processes in a dynamic, Agile environment.
- Company: Join Intact Insurance, a forward-thinking company transforming the insurance industry.
- Benefits: Enjoy hybrid working, competitive salary, annual bonus, and generous leave options.
- Other info: Inclusive culture with opportunities for personal and professional development.
- Why this job: Make a real impact while growing your career in a supportive team.
- Qualifications: Experience in business analysis and Agile methodologies is essential.
The predicted salary is between 45000 - 55000 £ per year.
Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.
We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.
We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.
This is an exciting opportunity for a positive, delivery‑focused Business Analyst who enjoys working across complex change and is comfortable operating in an Agile environment. You’ll play a key role in helping us move from traditional project delivery to value stream‑led outcomes, while contributing to the evolution of our Business Analysis Centre of Excellence.
This is a hybrid role (3 days per week in the office) and can be based from any of the following offices – London, Horsham, Bristol, Birmingham, Leeds, Manchester, Liverpool, Glasgow or Chelmsford.
Your responsibilities:
- Eliciting, analysing and documenting business and technical requirements using a variety of techniques
- Translating business needs into clear functional and non‑functional requirements and user stories
- Analysing current and future state processes, identifying opportunities for improvement and efficiency
- Interpreting and interrogating technical information, including systems, processes and data
- Supporting planning across various workstreams to ensure successful delivery
- Providing hands‑on support to help identify, contain and resolve technical or system issues
- Contributing to, and continuously improving, BA Centre of Excellence standards
- Supporting and mentoring junior colleagues
Your skills and experience:
- Analytical and problem‑solving skills, with the ability to communicate information clearly
- Solid experience applying business analysis frameworks, methodologies and best practices
- Positive working with stakeholders at all levels, including seniors
- Experience working in Agile environments, with an understanding of Waterfall delivery models
- A continuous improvement mindset, with experience applying Lean thinking to drive efficiency
- Hands‑on experience using tools such as JIRA and Confluence
- Experience in commercial insurance or finance transformation is particularly desirable.
Why You’ll Love It Here:
- Annual discretionary bonus
- Up to 11% pension contributions
- Hybrid working + flexible hours
- 25 days annual leave + bank holidays + buy/sell options
- Health & wellbeing + virtual GP
- Career development and mentoring
- Inclusive culture + employee networks
- Share investment options
Our DEI Commitment:
We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive. As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.
We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance. If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.
Business Analyst employer: Intact Insurance UK
Contact Detail:
Intact Insurance UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at Intact Insurance on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by diving deep into the company’s values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in how you can contribute to shaping the future of insurance with Intact.
✨Tip Number 3
Practice your problem-solving skills! As a Business Analyst, you’ll need to demonstrate your analytical prowess. Use real-world scenarios to showcase how you’ve tackled challenges in the past, especially in Agile environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Business Analyst role. Highlight your analytical skills, Agile experience, and any relevant frameworks you've worked with. We want to see how you can contribute to our transformation in insurance!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your experience with stakeholders and any continuous improvement initiatives you've led.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex challenges in previous roles. We love candidates who can demonstrate their analytical mindset and ability to drive efficiency, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Let’s get started on this journey together!
How to prepare for a job interview at Intact Insurance UK
✨Know Your Business Analysis Frameworks
Make sure you brush up on the business analysis frameworks and methodologies mentioned in the job description. Be ready to discuss how you've applied these in your previous roles, especially in Agile environments. This shows that you understand the tools of the trade and can hit the ground running.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or improve processes. Think of specific examples from your past experiences where you identified inefficiencies and implemented solutions. This will demonstrate your analytical skills and problem-solving abilities.
✨Showcase Your Stakeholder Management Skills
Since the role involves working with stakeholders at all levels, prepare to discuss how you've successfully communicated and collaborated with different teams. Share examples of how you’ve navigated complex relationships and ensured everyone is on the same page.
✨Familiarise Yourself with Tools Like JIRA and Confluence
If you have experience with JIRA and Confluence, be ready to talk about how you've used these tools in your previous roles. If you're not familiar, do a bit of research to understand their functionalities. This will show your willingness to learn and adapt to new technologies.