Technical Project Manager

Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.

This role is responsible for delivering infrastructure‑focused technology projects that align with existing platforms, service architecture, and deployment strategies. You will plan and coordinate work across networking, server platforms, storage, cloud, and security, with an emphasis on operational readiness and scalability. Working with cross‑functional teams, you will ensure projects are delivered on time, within budget, and to the required quality standards. With solid technical knowledge across core infrastructure domains, you will manage the full infrastructure life‑cycle, systems integration, service design, and cut‑over planning. You will collaborate closely with internal stakeholders and external suppliers to ensure solutions meet business and technical requirements, with clear scope, defined outputs, and alignment to delivery milestones.

You’ll make an impact by:

• Leading the end‑to‑end delivery of infrastructure projects, defining scope, benefits, and success measures that improve performance, resilience, and operational efficiency.
• Shaping and developing infrastructure service architecture, embedding operational controls and standards that support secure, scalable, and sustainable technology services.
• Managing supplier relationships and commercial agreements, ensuring cost‑effective delivery and high‑quality support across hardware, hosting, and managed services.
• Planning and coordinating launch and cutover activities for complex infrastructure deployments, ensuring smooth change management, stakeholder engagement, and post‑go‑live support.
• Maintaining good governance across all workstreams, managing risks, issues, dependencies, budgets, and compliance with infrastructure and security standards.

Your skills and experience:

• Considerable experience delivering infrastructure projects across cloud, network, server, storage, and security environments.
• Good technical understanding of core infrastructure, including IaaS/PaaS, operating systems, databases, and cybersecurity.
• Ability to manage financials, including budgeting, forecasting, and tracking total cost of ownership for infrastructure investments.
• Experience overseeing suppliers and third‑party partners, including commercial negotiation and management of hosting, hardware, and managed service contracts.
• Skilled in identifying and managing risks, dependencies, and governance requirements across complex infrastructure workstreams.
• Confident in planning and executing cutover and implementation activities, coordinating change, launch readiness, and post‑deployment support.
• Effective stakeholder management across technical teams, business functions, and external vendors.
• Ability to adapt delivery approaches, working effectively with Agile, Waterfall, or hybrid methodologies.
• Clear and concise communicator, able to provide meaningful status reporting, impact assessments, and delivery insights to senior forums.
• Focus on service readiness, ensuring infrastructure solutions meet security, resilience, and long‑term operational requirements.

Why You’ll Love It Here:

• Annual discretionary bonus.
• Up to 11% pension contributions.
• Hybrid working + flexible hours.
• 25 days annual leave + bank holidays + buy/sell options.
• Health.