PMO Lead in Horsham

Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.

We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.

We’re customer-driven, community-focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.

This PMO Lead role sits within Intact’s CIO Transformation function, providing structure, clarity, and visibility across a portfolio of strategic change. You will enhance programme delivery by strengthening governance, improving financial tracking, and ensuring senior leaders receive timely, accurate insight for effective decision‑making. The role requires an experienced PMO professional who can work across diverse stakeholders, partner closely with programme teams, and translate complex information into clear, actionable reporting. You will join a collaborative team shaping how transformation is planned, monitored, and delivered across the organisation.

You’ll make an impact by:

• Leading PMO activity across a portfolio of programmes, supporting planning, reporting, and delivery coordination across multiple workstreams.
• Managing governance processes, including change control, risks, issues, and dependencies, to ensure accurate and timely stakeholder visibility.
• Supporting financial tracking and reporting, including budget monitoring, forecasting, and coordination with finance partners.
• Overseeing portfolio reporting and management information, ensuring senior stakeholders receive clear and consistent updates for decision‑making forums.
• Coordinating resource demand and supply planning, supporting forecasting and alignment across delivery teams.
• Maintaining documentation standards and central repositories, ensuring consistency across templates, information, and reporting across the portfolio.

Your skills and experience:

• Experience supporting or leading PMO activity across multiple programmes or a wider portfolio environment.
• Good understanding of governance frameworks, including change control, risks, issues, and dependency management.
• Experience producing portfolio‑level reporting and management information for senior stakeholders and governance forums.
• Financial awareness, including supporting budgeting, forecasting, and tracking programme or portfolio spend.
• Ability to work with multiple stakeholders across delivery, finance, and governance functions to coordinate information and reporting.
• Good attention to detail with the ability to interpret and present information clearly and consistently.

Being part of our team means you’ll have the support and freedom to bring your best self to work each day. As a permanent member, here’s what you can look forward to:

• Annual discretionary bonus
• Up to 11% pension contributions
• Hybrid working + flexible hours
• 25 days annual leave + bank holidays + buy/sell options
• Health & wellbeing + virtual GP
• Career development and mentoring
• Inclusive culture + employee networks
• Share investment options

We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.

As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria. We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work‑life balance. If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.