At a Glance
- Tasks: Underwrite insurance policies and provide top-notch customer service to brokers across the UK.
- Company: Join Intact Insurance, a leading provider in Commercial and Specialty insurance solutions.
- Benefits: Enjoy hybrid working, 25 days leave, flexible benefits, and career development opportunities.
- Other info: Inclusive culture with support for work-life balance and personal growth.
- Why this job: Make a real difference in the insurance industry while growing your career.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
In this role, you'll make an impact by
- Working with Insurance Brokers across the UK underwriting various insurance policies
- Driving excellent customer service with brokers and looking to resolve situations in the 1st contact.
- Managing inbound calls, Live Chat, Post and emails from brokers in line with your underwriting licence.
- Working with your technical coach on complex and non-standard risks that are outside of your authority.
- Binge focused on your continued development and therefore generating profitable results for the company.
Your skills and experience
- Previous experience within a customer service environment. This could be (but not limited to) financial services, retail, care industry, insurance).
- Ability to multi-task in a busy and fast-paced environment.
- Have a genuine desire to help customers, with the ability to listen, understand their needs and provide the best solutions.
- Excellent communication skills, both written and verbal.
Intact Insurance is a leading provider of Commercial and Specialty insurance solutions for businesses of all sizes across the UK and Ireland and through its Global Network in over 150 countries worldwide.
Intact Insurance is part of Intact Financial Corporation, the largest provider of Property and Casualty insurance in Canada and a leading Specialty lines insurer with international expertise.
We aim to deliver second-to-none service and help brokers and businesses thrive in a fast-moving world.
Shape the future
We're leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times.
When you join us, you're not just taking a job – you're stepping into a career where you can make a real difference.
Grow with us
We're customer-driven, community-focused, and committed to helping our people grow.
Whether you're early in your journey or bringing years of experience, we'll support you with the tools, flexibility, and opportunities to thrive while going the extra mile for customers, brokers and colleagues.
Why you'll love it here
Being part of our team means you'll have the support and freedom to bring your best self to work each day. Here's a flavour of what you can look forward to:
- Annual discretionary incentive plan
- Hybrid working (with 60% of your time office-based)
- 25 days annual leave plus bank holidays and buy/sell options
- Flexible benefit options including financial and health wellbeing
- Share investment options
- Career development and mentoring
- Inclusive culture and employee networks
More benefit information here.
Our DEI commitment
We celebrate individuality and believe our differences make us stronger. We're proud to foster a culture where everyone feels respected, valued, and empowered to thrive.
As an equal opportunity employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.
We understand that everyone's circumstances are different and are happy to explore flexible working options—such as reduced hours or job shares to support work-life balance.
If you meet the core criteria but not every requirement, we'd still love to hear from you.
Let's explore how this role could support your next career step.
If you need adjustments during the recruitment process, just let us know - we're here to support you.
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Trading Associate Underwriter in Glasgow employer: Intact Insurance (previously RSA)
At Intact Insurance, we are redefining the insurance landscape with a focus on simplicity, responsiveness, and community impact. As a Financial Lines Underwriting Leader, you will thrive in a collaborative environment that prioritises your growth and well-being, offering flexible working arrangements, generous benefits, and a commitment to diversity and inclusion. Join us to lead a dynamic team, build strong broker relationships, and make a meaningful difference in the industry while enjoying a fulfilling career path.
Contact Details:
Intact Insurance (previously RSA) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trading Associate Underwriter in Glasgow
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Intact Insurance (previously RSA)). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Intact Insurance (previously RSA). Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Trading Associate Underwriter in Glasgow
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Intact Insurance (previously RSA).
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Intact Insurance (previously RSA). Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Intact Insurance (previously RSA)
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Intact Insurance (previously RSA) to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Intact Insurance (previously RSA), they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Intact Insurance (previously RSA)'s values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
