You'll make an impact by:
Taking Accountability:
Accountable for deliveringhigh-quality underwriting decisions across an individual portfolio, including assessment, pricing and acceptance of risks within delegated authority.Responsible for achieving service KPIs, maintaining underwriting discipline and supporting
profitable growth, while escalating complex or non-standard risks appropriately.Supports day-to-day broker engagement for an assigned portfolio, including face-to-face interaction, Contributing to delivery of service, retention and trading outcomes in line with team
objectives.
Nature &Complexity of Work
Handles a mix of newbusiness and renewals, typically of lower to moderate complexity, working within established underwriting frameworks and guidelines.
Applies sound judgement to assess risks, using data, pricing tools and underwriting guidelines to make consistent decisions. Resolves standard underwriting challenges independently while escalating more complex scenarios requiring advanced technical input.
Impact & Influence:
Directly impactsservice delivery, trading performance and broker satisfaction through consistent underwriting decisions and timely responses. Supports broker relationships through day-to-day and face-to-face engagement, contributing to conversion, retention and
overall service experience. Works closely with Commercial Managers and Senior Underwriters to ensure alignment to trading priorities and underwriting standards, contributing to overall team performance.
Knowledge &Experience
Good working knowledge of Commercial Linesunderwriting principles, including risk assessment, pricing and portfolio considerations. Developing technical capability, withexperience managing a varied caseload of business and applying underwriting judgement within defined frameworks. Strong communication and organisational skills, with the ability
to work effectively with brokers and internal stakeholders. This role holds a licence level 2 to 4 typically.
Your skills and experience:
- Professional knowledge and expertise may range from foundational to advanced
across relevant methods, tools, processes, and practices, with the ability to apply
and adapt them according to role complexity and business needs. - Analytical and problem-solving capability may range from interpreting routine
information and resolving straightforward issues to developing insights and
solutions for complex business challenges. - Communication and collaboration skills appropriate to role size and scope, ranging
from effective engagement with immediate colleagues and stakeholders to
influencing senior stakeholders and providing specialist advice. - Ability to work independently while recognising when support, input, or escalation
is required. - Strong organisational, prioritisation, and time-management skills in a dynamic
environment. - Attention to detail and commitment to delivering accurate, high-quality outcomes.
- Digital fluency and proficiency in relevant business systems, applications, and tools.
- Requires relevant experience appropriate to the role level and discipline, which may
include a professional qualification or university degree.
Intact Insurance is a leading provider of Commercial and Specialty insurance solutions for businesses of all sizes across the UK and Ireland and through its Global Network in over 150 countries worldwide. Intact Insurance is part ofIntact Financial Corporation, the largest provider of Property and Casualty insurance in Canada and a leading Specialty lines insurer with international expertise. We aim to deliver second-to-none service and help brokers and businesses thrive in a fast-moving world.
Shape the future
We're leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you're not just taking a job - you're stepping into a career where you can make a real difference.
Grow with us
We're customer-driven, community-focused, and committed to helping our people grow. Whether you're early in your journey or bringing years of experience, we'll support you with the tools, flexibility, and opportunities to thrive while going the extra mile for customers, brokers and colleagues.
Why you'll love it here
Being part of our team means you'll have the support and freedom to bring your best self to work each day. Here's a flavour of what you can look forward to:
- Annual discretionary incentive plan
- Hybrid working (with 60% of your time office-based)
- 25 days annual leave plus bank holidays and buy/sell options
- Flexible benefit options including financial and health wellbeing
- Share investment options
- Career development and mentoring
- Inclusive culture and employee networks
More benefit information here.
Our DEI commitment
We celebrate individuality and believe our differences make us stronger. We're proud to foster a culture where everyone feels respected, valued, and empowered to thrive.
As an equal opportunity employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.
We understand that everyone's circumstances are different and are happy to explore flexible working options - such as reduced hours or job shares to support work-life balance.
If you meet the core criteria but not every requirement, we'd still love to hear from you. Let's explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know - we're here to support you.
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