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- Tasks: Manage projects and deliver exceptional experiences for sponsors at global conferences.
- Company: Join a fast-growing insurtech company with a vibrant, entrepreneurial culture.
- Benefits: Competitive salary, travel opportunities, and unlimited growth potential.
- Why this job: Make a real impact while developing invaluable skills in a dynamic environment.
- Qualifications: Bachelor's degree and 2-5 years of marketing experience required.
- Other info: Be part of a motivated team and connect with industry leaders globally.
The predicted salary is between 36000 - 60000 £ per year.
As our Conference Marketing Manager, you get the unique opportunity to take ownership of our marketing. To ensure a never-ending growth curve, we provide you with:
- The opportunity of having a real impact: You will be getting operational experience in a start-up company where both your work and the results are highly tangible and matter to the business.
- Inspiration and guidance: A chance to work closely with our high‑performing team.
- Unlimited growth potential in our company: We strongly believe in and have a track record of promoting internally.
- Travel opportunity: You will be joining our conferences overseas.
- Invaluable transferable skills: Boost your interpersonal, research, organisation, outreach, and project management skills through experience and training.
- Competitive salary.
Your Responsibilities:
- Project Management: Collaborate directly with sponsor stakeholders to understand their objectives and translate them into clear, achievable conference deliverables. Serve as the primary point of contact both before and during the conference, ensuring seamless delivery and operational support.
- Customer Experience: Deliver an exceptional customer experience by clearly outlining deadlines, managing tasks, and onboarding sponsors into our ecosystem. Build strong relationships with sponsors by providing consultative guidance, constructively challenging when needed, and supporting them throughout their journey to the conference. Work closely with the operations team to ensure accurate and timely delivery of all logistics. Partner with the sponsorship team to support re‑signings and engage in commercial discussions with sponsors, including upsell opportunities.
- Reporting: Accurately report the status of each account, escalating any issues to the relevant teams.
Do you thrive in a fast‑paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated, and extremely driven people? If so, you might be our next Customer Success Manager.
Qualifications:
- Bachelor's degree in business administration, Management, or a related field.
- 2-5 years of marketing experience.
- IT skills: Canva, LinkedIn, and Excel.
- Excellent communication skills, critical thinking, and analytical abilities.
- Strong interpersonal and communication skills.
- Excellent time management and prioritisation skills in a fast‑paced environment.
Since our launch in 2018, our mission has been to empower insurance professionals with insights, inspiration, and a network. Today, we are the largest insurance community globally, connecting more than 15,000 leaders across our three global conferences in London, New York and Hong Kong. Insurtech Insights is part of Emerald, the largest event organiser in the US. Throughout the year, Emerald delivers meaningful connections through 142 live events and 16 media properties created with our market knowledge, deep industry experience, and data‑driven insights.
Customer Success Manager at Insurtech Insights in City of Westminster employer: Insurtech Insights
Contact Detail:
Insurtech Insights Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager at Insurtech Insights in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that Customer Success Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your project management and customer experience expertise. Use specific examples from your past roles to demonstrate how you can deliver exceptional results.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they empower insurance professionals. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, go ahead and submit your application for the Customer Success Manager position today!
We think you need these skills to ace Customer Success Manager at Insurtech Insights in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Success Manager role. Highlight relevant experience in project management and customer experience, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our team. Be sure to mention any specific experiences that relate to the responsibilities outlined in the job description.
Showcase Your Skills: Don’t forget to showcase your IT skills, especially with tools like Canva, LinkedIn, and Excel. If you have examples of how you've used these tools in previous roles, share them! We love seeing practical applications of your skills.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Insurtech Insights
✨Know Your Stuff
Before the interview, dive deep into Insurtech Insights and their mission. Understand their conferences, the audience they cater to, and how your role as a Customer Success Manager fits into their vision. This knowledge will not only impress them but also help you tailor your answers.
✨Showcase Your Project Management Skills
Be ready to discuss specific examples of your project management experience. Highlight times when you collaborated with stakeholders, managed tasks, or delivered exceptional customer experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Communication Prowess
Since excellent communication is key for this role, prepare to showcase your interpersonal skills. Think of scenarios where you successfully built relationships or navigated challenging conversations. Practise articulating your thoughts clearly and confidently.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, growth opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
